If you love a casino with a theme, Tortuga might be the right choice. Sporting a pirate theme with some fantastic offerings, this platform is well on its way to become seriously popular.
The casino terms and conditions can be found at the footers of each page making them easily accessible. Furthermore, each bonus is accompanied by its very own conditions.
The site is beautifully designed with a dark theme and plenty of bright pictures. The casino is easy to navigate regardless of the device being used.
Customer care is stellar at Tortuga. It is run 24/7 and players can reach out to the highly professional team either through the phone line, email or live chat.
Summary
Details
Game Offerings
Game Types
Payment
Payment options
Deposit
Withdrawal
Customer Service
Telephone
Live chat
Tortuga Casino Review
Tortuga Casino Licensing, Safety and Trustworthiness
Get all your questions about the safety and licensing of Tortuga Casino answered here.
Licence
Tortuga Casino is located in Cyprus and has a license from Curacao. The owner of the casino is Annitak Ltd.
Why Tortuga Casino is safe
Tortuga uses 256-bit SSL encryption to protect all the information you submit. This means your personal information and funds will be as secure as anywhere else. Their SSL is certified by DigiCert. All the games we saw come from the most well-known developers. So, we know the games will be fair, and there aren’t any worries here.
How easy it is to find information
It’s easy to find any information you need. Scroll to the bottom of the page, and you can see the privacy policy, information about bonuses, payouts, and even RNG (random number generator) testing and fairness.
Tortuga Casino looks 100% safe
Tortuga Casino easily checks off all the safety boxes we look for. First of all, the casino is fully licensed. They clearly display what encryption technology is used (not all casinos do) and the technology is verified by DigiCert.
Since the games are from renowned developers, you don’t need to worry about anything being rigged. You can quickly find any information you’re curious about, and we find this casino is fairly transparent.
Our Verdict:
You can play at Tortuga Casino with no worries, even though a license from a European country could add more prestige and reinforce its reputation.
How I tested Tortuga Casino
There are several factors you need to look at when reviewing a casino. Below is a summary of the main areas we examine.
1. Bonus and offers analysis
We look at the size of the bonus offer and the terms of its use.
2. How easy it is to open a new account
We always register an account at each casino we review to see firsthand how easy the process is.
3. Things you need to know about their deposit methods
We check all the available deposit methods and other important information like the minimum deposit.
4. What their game selection looks like
Does the casino focus more on slots, or does it offer a variety of all games?
5. The play experience
We consider the quality of the games here and whether they’re enjoyable to play.,
6. How withdrawing works
We give a step-by-step guide on how to withdraw and other important information.
7. What do you do if you run into issues
We look at how to contact the casino and whether the staff was helpful and professional.
Welcome Offers and Promos – Grab a Bonus at Tortuga Casino
Learn all about the welcome bonus, ongoing promotions, and VIP program at Tortuga Casino here.
Welcome Bonus
New players can claim a welcome bonus of 120% up to $1,200. However, if you deposit at least $300, then you’ll be rewarded with $400 and a 14-day trial of VIP membership.Â
Conditions
The minimum deposit to claim the bonus is $10. Additionally, you have to wager it 40x to be able to withdraw any winnings. The bonus is only good for 14 days and will expire if you don’t wager enough in that time. All the terms can be found under the bonus offer.
How to claim a bonus
When you make your first deposit, you can select which welcome bonus you prefer.
Promotions and Tournaments
Each Monday, you can take advantage of the 20% match up to $200. On Thursdays, there are 150 free spins up for grabs with a deposit of $50. There’s a mystery prize each week and you should keep an eye on your email to see what you can expect.
VIP program
There are a few ways you can join the Captain’s Circle VIP Club. Make a $300 deposit when you join to unlock 14 days of access. Otherwise, entry into the program seems to be invitation-only, but you might get in if you can prove VIP membership elsewhere. Benefits include an account manager, priority withdrawals, higher withdrawal limits, exclusive VIP promotions, and personalized offers.
Tortuga Casino offers a variety of bonuses, but wagering is still high
We were very intrigued by Tortuga Casino’s claims of offering fair bonuses and what it means. It’s true they have some good offers, a 110% match is a little better than the standard 100% you get at other places.
However, the max amount tops at $110, which is low. There is a second, better offer but you need to deposit at least $300 to qualify. Despite claiming to be fair, the wagering requirements are still 40x, which is on the higher end.
Our Verdict:
There are some good promotions but nothing that stands out in a big way.
Register a new account with Tortuga Casino
Here, we’ll quickly go over how you can sign up for a new account. With our step-by-step guide below, you can start playing in no time.
- Click the gold register button to begin.
- Start by entering your name and email.
- Next, you need to provide your date of birth and mobile number.
- This last page mostly asks for address related details.
- Enter your street, postal code, and city into the required fields.
- You can put your province under state.
- Finally, choose a password for yourself.
- To finish the process completely you’ll have to verify your email address.
It doesn’t take much to open an account at Tortuga Casino
Opening an account here is about as simple as many other casinos. Most of the process is pretty self-explanatory. Unfortunately, they failed to realize the fact that we don’t have states in Canada; we have provinces instead. Otherwise, though, there aren’t any problems here.
Our Verdict:
You can open an account quickly and easily.
Tortuga Casino Payment methods
We’ll summarize all the payment methods here and some other essential information you should know.
Payment Method | Type | Min Deposit | Average Deposit Time | Average Withdrawal Time |
---|---|---|---|---|
Visa | Credit / Debit Card | $10 | Instant | 3-5 Days |
Mastercard | Credit / Debit Card | $10 | Instant | 3-5 Days |
Skrill | E-Wallet | $10 | 1-2 Minutes | Instant |
Interac | E-Transfer | $10 | 5 Minutes | Instant |
Bank Transfer | Bank Transfer | $10 | 1-5 Days | 3-5 Days |
The payment options at Tortuga Casino are a bit limited
Unfortunately, Tortuga offers one of the smallest selections of payment methods we’ve seen. You could say the bare essentials are here, but this list could be greatly expanded. For example, there isn’t a single prepaid option.
If you decide to deposit with Visa or Mastercard, then there’s a 2.5% fee. The only real positive here is the minimum deposit is $10, which is about as low as it gets.
Our Verdict:
The payment options at Tortuga Casino are limited.
Games you can play at Tortuga Casino
Here’s where we’ll cover all the exciting games you can find at Tortuga Casino.
Exclusive Games and Branded Tables
Although there aren’t any exclusive titles, you can find several pirate-themed slots and other popular games to enjoy.
Slots Selection
While the slot selection isn’t massive, Tortuga Casino has many high-quality games. You can sort by popular, new, jackpots, and bonus buys. Some top titles you can play right now include:
- Wild Spartans
- Hyper Burst
- Release the Kraken
- Power of Thor Megaways
- Rise of Merlin
Table games
Currently, there’s only a single table game, which is lightning roulette. So, if you were hoping to enjoy a variety of table games, you might be disappointed.
Live casino
The live casino selection is also pretty small. You can find roulette, blackjack, and baccarat as the main options.
Game shows
Tortuga Casino has four-game shows which are Gonzo’s Treasure Hunt, Cash or Crash, Crazy Time, and Mega Ball.
Game Providers
Find out who’s supplying the games at Tortuga Casino below.
Slots Providers
The slots come from several notable developers like Red Tiger, Pragmatic Play, Play’n GO, Yggdrasil, Quickspin, Relax Gaming, and others.
Live casino providers
All the live casino games come from Evolution Gaming.
Lottery Providers
Currently, Tortuga doesn’t offer lottery games.
The selection of games for Canadian players is on the lower end
The main focus of Tortuga Casino is definitely the slots. However, the selection is likely no more than 200 games or so at the moment.
For players that were hoping to enjoy the classic casino games, there’s not much to choose from. As this is a newer casino, we’re looking forward to seeing more titles added soon.
Time to collect your winnings? Here’s How to withdraw your money from Tortuga Casino
Find out everything there is to know about withdrawals, starting with a step-by-step guide.
Step by Step guide on how to withdraw from Tortuga Casino
- Log in to your account.
- Click on my account, then transactions.
- Select withdraw.
- Choose your withdrawal method and how much you’re looking to cash out.
Other important information to know when withdrawing
The minimum withdrawal varies between $30 and $50 depending on the exact method used. In order to use a certain withdrawal option, you have to deposit it first. The FAQ section has several detailed questions regarding both deposits and withdrawals if you’re looking for more information.
Withdrawals at Tortuga Casino can use some improvements
A withdrawal is pretty easy to carry out, and there’s plenty of information in the FAQ to help you out too. The options that are available are pretty limited, though, much like the deposit methods.
The minimum withdrawal is between $30 and $50, which is also high. It can make it challenging to get your money from smaller wins.
Customer Support
Tortuga Casino offers support through email, live chat, and phone. Since the phone and live chat operate under different time zones, it’s important not to confuse them.
Contact: | Average Answer Time | |
---|---|---|
[email protected] | 24h | |
phone | +16134168646(10:30 AM to 06:30 PM MDT) | <10min |
live chat | 10 am to 10 pm CEST | <5min |
Languages supported
English and French are the two supported languages.
Help Center
You can access the help center by clicking on the FAQ at the bottom. From here, you’ll find all the contact info for the casino and a detailed FAQ.
Other resources
Tortuga Casino has several pages where you might find useful information, such as
- FAQ
- Terms & Conditions
- Fairness & RNG Testing Methods
- Privacy Policy
- Account, Pay-outs, and Bonuses
All of these can be found by scrolling to the bottom of the site.
Tortuga Casino offers great customer support
We were quite impressed by the FAQ at Tortuga Casino and the level of detail. It’s likely you’ll find what you’re looking for here if you only have a general question.
The casino also offers email, live chat, and phone contact. The live chat goes by European time, so it’s a vast time difference from Canada. Otherwise, Tortuga Casino does a great job here.
Our Verdict:
The customer support at Tortuga Casino is at a great level.
Responsible gambling
By scrolling down to the bottom of the site, you can find the responsible gambling page. You can set daily, weekly or monthly limits and request a self-exclusion by contacting customer support.
Tortuga Casino offers a comprehensive RG page
The responsible gambling page is quite detailed and broken up into numerous sections. There’s information on what responsible gambling is, signs you should watch out for that you might be at risk, and there are also links to outside resources.
There are several tools you can take advantage of that require contacting customer service. You can also track your previous betting activity and see all the wagers that you made.
Our Verdict:
While the RG page is very detailed, more tools could be added.
Awards and Recognitions
Tortuga Casino doesn’t have any current awards.
Conclusion
Tortuga Casino is a new online casino that is still continuing to grow. It offers some interesting features, but at the same time, there are quite a few drawbacks. There are several great bonuses to take advantage of, and the casino’s security is also certified by DigiCert.
Other than the slots, the game selection is pretty low, and you’ll find just a couple of table games. Likewise, the payment options are also limited. Despite the claim of offering the fairest bonuses, their wagering requirements are still 40x. Ultimately Tortuga Casino gets a score of 75/100.