Slotsmillion

SlotsMillion Review

SlotsMillion is an internationally-licenced online gambling operator offering thousands of online casino games. The site offers an impressive selection of titles from the finest developers in the industry. Read on to find out more about SlotsMillion’s sizable progressive jackpots and bonuses!

What is SlotsMillion offering?

SlotsMillion licencing, safety and trustworthiness

SlotsMillion is a licenced and regulated operator, registered with authorities in two different jurisdictions. The casino holds a Malta Gaming Authority (MGA) licence and a UK Gambling Commission licence. It’s owned and operated by Alea Ltd.

Malta is an extremely popular jurisdiction for online gambling sites, providing turn-key, all-inclusive casino management services. Meanwhile, UKGC licences enjoy a sterling reputation, as they involve significant oversight, many regulations and strict enforcement.

The site provides a secure user experience, implementing several policies to protect players in various ways. Using encrypted SSL protocols, your connection to the casino is always private and safe. This keeps your funds and personal or financial information away from third parties.

In addition, as a licenced operator, SlotsMillion has to implement numerous security features to comply with regulations. The site is regularly subjected to unbiased audits from testing houses. These audits ensure that all games and bonuses are fair and work as intended.

The operator has an official MGA badge at the bottom of the page, which lets you verify its licencing status. Curiously, there’s no equivalent badge or link for its UKGC licence, which we had to look up manually.

Bonus terms are clearly laid out in a dedicated section. Every promotion has its own unique terms & conditions. For specific casino games, you can find rules and instructions within in-game menus.

An operation that checks all the right boxes

It’s often hard to tell which online casinos are worthy of your trust. On paper, all operators sound wonderful. The devil is in the details. When it comes to SlotsMillion, the key factors to consider are its licencing, regulations and security features.

With a dual licencing situation, SlotsMillion is clearly subject to ample oversight. A UKGC licence is no small feat, as it involves exhaustive testing and surprise audits. After years in the business, both these licences register no serious complaints, which is quite promising.

In addition to that, the site incorporates a battery of security features and industry-specific best practices. No system is ever perfectly safe, but the casino’s security is about as good as it gets for online casinos.

How I tested SlotsMillion

Producing an objective review of an online casino requires a methodical approach. We break down operators into several discrete categories and proceed to test each of them at length.

1. Promotion and bonus analysis

The first step in our process is to examine the promotions and bonuses available. That includes examining all SlotsMillion bonuses up close, reading terms and conditions and assessing the real value of each offer.

2. Ease of new player registration

When you gamble online, you want things to go smoothly. We test operator sign-up processes, trying to determine how cumbersome or expedient they are. Important factors include the amount of information you need to provide, required documentation and so on.

3. Deposit methods

To determine how easy or difficult it is to fund your account, we conduct a full review of deposit methods. That includes examining the fee structure (if there is one), deposit processing times and variety of deposit methods.

4. The game selection

A huge part of your experience in any online casino is perusing and exploring the game selection. We take a broad look at the range of game options available. That doesn’t just include the number of games—filters, searches and number of software providers all matter too.

5. User interface & experience

As a player, your experience in online casinos is largely determined by the user interface. A large aspect of our testing process is examining the user interface in detail. We take a look at ease of navigation, visual layout, game loading speed, organization and other factors.

6. How withdrawing works

Easy withdrawals are something every gambler loves to see. We conduct a thorough examination of withdrawal processes, including the number of methods, fees, processing times and ID requirements.

7. What do you do if you run into issues

Even the best online casinos will give you trouble sometimes. Hiccups happen, which is why we make sure there’s a robust system in place to get help. We test the different customer support contact channels available, how well-trained the staff is and average response times.

Welcome Offers and Promos – Grab a Bonus at SlotsMillion!

The operator provides a series of attractive bonuses and promotions. The SlotsMillion welcome offer is available for Canadian new players, and there are many ongoing promotions for returning players. These include deposit matching bonus offers and free spins.

The welcome package includes a 100% deposit-matching bonus, plus 100 free spins. The maximum bonus you can get from this promotion is $100. Free spins are doled out 20 at a time over five days. You have 2 days to claim the bonus after you register.

All bonuses in the casino carry wagering requirements and additional terms. Wagering requirements are typically set at 50 times the bonus amount. However, specific bonuses can have different requirements, so check the terms carefully before proceeding.

Additionally, certain bonuses may also have a conversion limit. This limit determines how much money you can actually get from a bonus after clearing the requirements. For example, if you have a $400 cleared bonus balance with a $350 limit, you’ll only be able to withdraw $350.

In order to claim a bonus, you need to head on over to the Promotions section. Pick the bonus that catches your eye and read the activation conditions carefully. Some bonuses require a deposit on specific days of the week. Others merely need you to log into your account.

Promotions and Tournaments

Besides the welcome offer, our SlotsMillion review was able to locate a handful of promotions, as mentioned above. These offers specifically target returning players. They include both deposit offers and free/no-deposit bonuses.

Most SlotsMillion bonuses are structured as deposit offers, matching your deposits by 25%. Other bonuses reward players for logging in at certain times. Rewards include free spins and casino cash bonuses.

Like many operators, the casino offers frequent slots tournaments. In these special events, players compete wagering on selected online slots. At the end of the day or week, those topping the leaderboard get special rewards and bonuses. 

VIP program

Our SlotsMillion review found that the casino implements a full-fledged rewards system. Through the systems, every player on the site is rewarded for their real-money wagering. Each time you wager a cent in SlotsMillion, you receive reward points.

These reward points can then be redeemed for all kinds of special prizes, free spins and casino cash bonuses. In addition, VIP players get many special perks, such as faster payment processing and dedicated account managers.

Unfortunately, the site doesn’t specify the requirements to become a VIP player. To request inclusion in the program, you’ll need to get in touch with customer support.

SlotsMillion offers many bonuses, but not very generous ones

Compared to the competition, SlotsMillion bonuses are not particularly exciting. With a measly 25% deposit-matching rate, most returning player bonuses are fairly unappealing.

Only the welcome package gives you access to a proper 100% matching bonus. A $100 cap is quite limiting, though. Furthermore, wagering requirements are somewhat steep for the industry, at 50x. Many other operators have requirements set at 25x-35x.

SlotsMillion’s VIP & Rewards program is rather boilerplate for the market. The lack of clarity regarding VIP levels, tiers and requirements are pretty inconvenient.

Register a new account with SlotsMillion

Registering for a new player account at SlotsMillion is very easy. This simple, three-step process will only take a couple of minutes at most.

To begin, click on the “REGISTER” button in the top-right corner of the homepage. Now, you need to input a username, email, phone number and password. If you have a promo code, enter it as well, then click on “NEXT”.

Afterwards, choose your gender and enter your full name and date of birth. Finally, select your currency and enter your home address. Tick the box if you want to get marketing emails, then click on “SUBMIT”.

Open an account on SlotsMillion is quick and effortless

Opening a new player account with this operator is refreshingly simple. While many international online casinos these days have cumbersome registration processes, SlotsMillion keeps things fast and easy.

Instead of filling out lengthy forms, players are asked to provide a small amount of information about themselves. No ID verification or documents are needed when opening your account, helping to speed things along.

SlotsMillion Payment Methods

A decent selection of payment methods with instant processing times

With just over half a dozen different payment methods, SlotsMillion has a serviceable range of options. Most players should have little trouble finding a payment option suitable for them. Furthermore, all accepted methods feature instant deposits and not too lengthy withdrawals, which is fantastic.

The lack of any online banking options is bound to inconvenience at least some players, though. On the positive side, all payment options are free from any fees. While this is a lovely perk, it’s also very common among most modern online gambling operators. 

Games you can play at SlotsMillion

Many modern casinos offer a range of exclusive games and branded casino table games. SlotsMillion isn’t among these operators. Games featured in SlotsMillion may not be exclusive, but the casino makes up for it with abundance. It offers nearly 3,000 titles in total.

Online slots fans have a lot to look forward to with SlotsMillion. That includes classic slots, video slots, 3D slots and progressive jackpots. It’s easy to find your favourite titles, as many filters are available. You can search by number of paylines, theme, developer, or special features.

As for casino table games, a considerable variety is available. They cover all the most popular casino staples, such as Blackjack, Roulette, Craps, Sic Bo, Baccarat and Poker. There are hundreds of table games for you to explore. You’re bound to find one that’s right for you!

As for live casino options, SlotsMillion packs a heap of attractive live dealer games. Unfortunately, there’s no dedicated live casino section. Instead, all live games are mingled together with regular casino table games. You can use filters to see only live games, though.

Special titles based on some of the most popular game shows are also available. These include fortune wheels like Spin A Win, bingo games like Electro Bingo, IGT’s The Voice and many more. Instant win scratch card games are also available.

Game Providers

SlotsMillion incorporates some of the most renowned developers in the gaming industry. They include big names like Netent, IGT, Play’n GO, or Microgaming. You’ll also find popular developers like Pragmatic Play, Blueprint Games, or Big Time Gaming.

Casino games are furnished by similarly prominent providers, like Microgaming, Barcrest, Stakelogic, Playtech, 1×2 Gaming and Asylum Labs. Almost all live casino games in SlotsMillion are developed by Playtech.

The relatively small selection of bingo and lottery games are furnished by Gamevy and Microgaming.

One of the largest game collections available to Canadian players

SlotsMillion provides an impressive game roster, featuring thousands of online slots, casino games and live dealer games. You could spend weeks perusing the catalogue without running out of new games to check out. There’s breadth, depth and variety!

If you’re a fan of online slots, you’ll have plenty to explore with this operator. It’s the strongest part of the roster, with a truly massive selection. Casino game selection is no less impressive. Live dealer options are ample, but rather modest compared to the rest of the catalogue.

Unlike many other casinos, there are no exclusive games on the roster. It’s a pretty minor shortcoming, though.

Time to collect your winnings? Here’s what you need to know

Making a withdrawal is a very straightforward process with SlotsMillion. You can initiate a withdrawal at any time, provided you have sufficient balance. To request a withdrawal, head on over to the Cashier section, available on your account page. Remember to log in first.

In the Cashier section, you’ll be able to select a payment method and input an amount to withdraw. The minimum withdrawal is $20 across all payment options. Maximum withdrawals are set at $1,000.

Keep in mind that in order to withdraw bonus funds, you need to clear the wagering requirements first. When you initiate a withdrawal request, SlotsMillion may request additional documentation to verify your identity. That includes driving licences, passports, and other IDs.

You can only withdraw to payment methods under your own name. Please note that SlotsMillion will force you to use the same payment method for withdrawal that you used to deposit. There are some exceptions, though, such as methods that can’t process withdrawals.

You can find out more about payment methods available in the Banking section of the site. It’s available through the pop-up sidebar menu. There, you’ll be able to read about each payment method in detail.

Quick and seamless withdrawals

With more than half a dozen instant payment methods and no processing fees, SlotsMillion withdrawals are smooth. It’s a speedy and uncomplicated process with an intuitive interface. Between cards and e-wallets, there are plenty of ways to get your hands on your funds.

That said, there are no physical banking or online banking options available. This is somewhat disappointing, as banking options are standard in the industry.

Customer Support

As an international casino operator, SlotsMillion offers support in multiple languages. Customer support is available in all five languages offered on the site. Languages available are English, Swedish, Norwegian, German and Finnish.

Unlike many modern operators, the casino offers no FAQs section or Help Centre. If you find yourself in trouble, you’ll have to figure it out on your own, or contact customer support.

SlotsMillion offers subpar customer support

Customer support at SlotsMillion is nothing to write home about. While a few support contact channels are available, no phone number or email address are listed. This makes it harder for players to find help through whatever channels they’re most at ease with.

In addition, the lack of a Help Centre or FAQ section is bothersome. There are countless minor inquiries that could easily be resolved by consulting a simple guide or FAQ. This is a missed opportunity that leads to a higher volume of unnecessary support tickets. 

Responsible gambling

SlotsMillion supports the cause of responsible gambling, providing tools for players to control their wagering. These include optional deposit limits and voluntary account time-outs. The homepage directs players to BeGambleAware, an NGO supporting problem gamblers.

Awards and Recognitions

In its more than eight years in the business, SlotsMillion has earned several accolades. They come from many of the most renowned organizations in online gambling. Below we have listed some of the awards they have received over the years. 

• IGAS Mobile Operator of the Year 2020
• IGAS Online Slots Operator of the Year 2019
• IGAS Innovator of the Year 2018
• eGR Marketing and Innovation Awards Innovation of the Year 2016
• Meister Awards Best New Casino 2015

Conclusion

SlotsMillion is an award-winning online casino with a massive game catalogue, zero payment processing fees and top-shelf software providers. It’s a solid operator with a lot to offer, though not everything is positive.

Promotions are somewhat lacklustre, with uninteresting regular promotions and a meagre welcome package. Customer support could use some improvements, like a dedicated Help Centre or FAQs section.

With thousands of games under the hood and light-speed registration, SlotsMillion is well worth a try. It’s a very interesting operator that can keep you entertained for hours on end.