PlayOro

PlayOro Review

Our PlayOro casino review tackles everything you need to know before creating an account.

1. PlayOro safety and licences
2. Bonus offers
3. Opening a new account
4. Payment methods
5. Game selection
6. How withdrawing works
7. Customer support
8. Overall play experience
9. Responsible gambling

PlayOro licensing, safety and trustworthiness

When we looked into safety and licensing, we found this for PlayOro. 

PlayOro Licences

• Curaçao Gaming Control Board – (OGL/2024/883/0467) 

What makes PlayOro safe

• Games use an RNG
• Casino has 128-bit SSL encryption
• Casino is PCi DSS Compliant
• KYC measures are in place

Welcome offers and Promos – Grab a Bonus at PlayOro

PlayOro doesn’t have a Welcome Bonus, but it has some great bonuses! Here’s what’s on offer.

PlayOro Double Deposit Bonus

Players can get a 100% match bonus on every deposit made throughout the month! There are the terms:

• Bonus is valid until 01/31/2025.
• Minimum deposit amount is $10.
• There is no maximum deposit amount.
• Players must use code PLAY100 to claim the bonus.
• Bonus amount and/or bonus winnings can only be used on SpinOro games.
• Maximum bet is $2.
• Wagering requirement on bonus amount is 50x.
• Bonus amount must be played and wagered within 30 days.

PlayOro Cashback Bonus

PlayOro offers weekly cashback! Players can receive up to 20% cashback on their losses every Monday, according to their VIP level. To be eligible for cashback, players must have made at least one deposit and played at the casino during the week.

Other Bonuses at PlayOro

The Big Draw

Every second week of the month, players can join The Big Draw for a chance to win $1,000! Players have unlimited chances to win and get an additional entry into the exclusive raffle every time they make a deposit. 

• A minimum deposit of $20 is required.
• Players must use the bonus code DRAW with every deposit.
• The promo code unlocks an additional 50% bonus and 40 Free Spins on Aladdin’s Treasure slot.
• Wagering requirement on The Big Draw prize of $1,000 is x1.
• Bonus code DRAW can be applied unlimited times.
• For the bonus offer, the minimum deposit is $20, and the maximum bonus amount is $200.
• Wagering requirement on the bonus amount is 50x.
• Value of a single spin is $0.09 and the total value of the Free Spins is $3.60.
• Maximum bet is $5.

PlayOro Promotions and Tournaments

PlayOro doesn’t currently offer many tournaments or promotions, but there is Pragmatic Play’s Drops & Wins tournament.

For the month of December, players can take part in the casino’s Christmas Giveaway, where they can win up to $3,500 in cash! Players need to play games from SpinOro and unlock mini scratch cards with guaranteed prizes. Each card helps players complete their Christmas collection for cash rewards with no wagering! The Christmas Giveaway ends on 12/27/2024.

PlayOro VIP Program

PlayOro has a great VIP program with benefits like a dedicated account manager, special VIP games, promotions, and surprise gifts. Players can also redeem their VIP points as bonus money at the VIP store, according to their VIP Level. 1 VIP Point is collected for every $10 wagered as soon as a player joins the casino. The more points collected, the higher the VIP level! There are five VIP Levels: Bronze, Silver, Gold, Platinum, and Diamond.

How to register your account with PlayOro

1. Click ‘Join’ at the top of the site.
2. Follow the instructions and enter your details.
3. Confirm!

Documents and information to share with PlayOro

After registration, you may be asked to provide a few documents as part of account verification. Here’s what PlayOro can ask for:

• Proof of identity: a copy of your Passport, Driver’s License or National ID card.
• Notarized documentation: ‘Notarized’ is considered a certified document that is dated, signed, and stamped by a public notary.
• Proof of residence: a utility bill or credit card statement not older than six (6) months.
• A copy of your credit cards: a copy of the front and back of the credit card used as a payment method. Make sure to block the middle eight numbers on the front of the card and the 3 digit security code on the back.

PlayOro Payment Methods

Players will find a decent selection of payment methods at PlayOro. The casino has a low minimum deposit of $10, and there’s no maximum withdrawal limit! Unfortunately, cryptocurrencies aren’t currently available at the casino.

Games you can play at PlayOro

PlayOro has plenty of brilliant games available in its casino, but here’s what stood out to us.

Recommended slots at PlayOro

You’ll find many of your favourite online slots at PlayOro, including some of the most popular games. Some slots we recommend are:

• Wolf Gold
• Buffalo King Megaways
• Big Bass Bonanza

Live dealer tables available at PlayOro

PlayOro doesn’t have the biggest Live Casino section. There are options for Roulette, Baccarat, and Blackjack, but not many—there are just nine for Blackjack. Poker isn’t listed, but if you use the search bar, a few options for Poker will appear. Almost all the Live Casino games are provided by Pragmatic Live, meaning they’re guaranteed to be quality live games.

Game Shows at PlayOro

PlayOro has just six options for game shows. We’re glad to see that classic titles like Mega Wheel, Treasure Island, and Boom City are available.

Game Providers PlayOro works with

PlayOro works with 35 game providers! BGaming, Yggdrasil, PlayTech, and Hacksaw Gaming are some of the top providers that contribute some of their best games to the casino. 

Ready to collect your winnings from PlayOro?

It’s simple to request a withdrawal, but Canadian players need to be prepared.

How to withdraw from PlayOro

1. Once you’re signed in, click on the menu drop-down button from the lobby.
2. Choose ‘Cashier’.
3. Choose ‘Cash-out’
4. Choose your preferred payment method and fill in the required information.
5. Enter the amount you want to cash out.

Other important information to know when withdrawing

• The minimum withdrawal amount for Canadian players is $200.
• As this minimum amount is high, players must provide verification for each withdrawal.
• The casino aims to process all withdrawal requests within two days. However, delivery of funds can take a further 4–8 days for Wire Transfers, VISA, or credit cards, making withdrawals up to 10 days long. With Skrill and Neteller, this is a maximum of four days.

PlayOro’s Customer Support

There are a few ways players can reach out to customer support, though the easiest is via live chat. There’s an email address you can use, too, as well as a contact form on the site for registered users. PlayOro also has a very useful FAQ section that covers some of the most common questions.

A phone number is listed on the website. However, when we called it, we got through to an automated recording and were disconnected almost immediately. After speaking to the live chat, we were told the telephone number isn’t operating at the moment.

Languages: English, French, Spanish, Italian, German, Portuguese, Norwegian, Finnish, Polish.

The overall play experience in PlayOro

The casino has a simple theme with a welcoming purple colour. The casino’s design could be a bit more refined and the UX could be improved a little to facilitate easier navigation, but overall it’s not too hard to get around. There are a few glitches when you navigate to certain pages, but they don’t last long.

PlayOro mobile experience

There isn’t a casino app available, but the mobile browser version works very well. In fact, we found it runs a little smoother than the desktop version. 

Responsible Gambling in PlayOro

It wasn’t easy to find information on responsible gambling at PlayOro, as the dedicated page is hidden. You can access it via a hyperlink in the User Agreement. Players can set a deposit limit on a daily, weekly, and monthly basis. Self-exclusion is also available for a week, month, or a more specific length of time. 

The FAQs also mention the ‘Reality Check’ function, which reminds players how long they’ve been playing, and the ‘Time Out’ function, which locks an account for 24 hours, 1 week, or 1 month.

A good start for PlayOro

There are a lot of positives to playing at PlayOro. Although there isn’t a typical Welcome Bonus, the casino offers some great bonuses, especially the 100% match bonus. It’s got a nice choice of games available, even if there aren’t too many Live Casino games. The unlimited maximum withdrawal will be popular with many players, especially high-rollers.

There are some areas that need improvement, the most important being the Responsible Gambling page. The tools are available, which is great, but the page needs to be listed more clearly in the footer. The minimum withdrawal of $200 is really high, and many players will be frustrated by having to provide verification every time. The casino also doesn’t accept any cryptocurrencies, so we hope those will feature in the future. As for customer support, the live chat is a great tool, even if it isn’t 24/7, but we really hope the casino gets the telephone number working again.

Other casinos to play at if you like PlayOro

• Shotz
• Wintzer
• LuckyVibe

Author

Kayleigh

Casino Content Manager

Kayleigh is a content manager focusing on the Canadian casino market. Before shifting to this role, she worked on content for the broader North American market. With over a decade of experience in content creation and management, Kayleigh is dedicated to delivering practical and insightful information to her audience.