MadCasino

Madcasino Review

When we investigate casinos for our list of the best online casinos in Canada, we inspect a list of variables to assess the casino. These are the variables we looked at for our MadCasino review:

1. MadCasino’s licence and security measures.
2. The bonuses and promotions available from MadCasino.
3. Registering as a new player at MadCasino.
4. The accepted payment methods in MadCasino.
5. The accepted cryptocurrencies in MadCasino.
6. MadCasino’s game library.
7. Withdrawing from MadCasino.
8. Speak with MadCasino’s customer support team.
9. MadCasino’s overall play experience.
10. The responsible gambling tools in MadCasino.

MadCasino licensing, safety, and trustworthiness

We don’t write online casino reviews unless the casino in question is licensed and safe for play in Canada. That’s exactly where we begin our MadCasino review, so let’s take a look.

MadCasino – complete list of licences

• Anjouan Gaming – Licence No. ALSI-202409012-FI1

What makes MadCasino safe in Canada?

With a licence from Anjouan Gaming, players can rely on the fact that MadCasino is a safe and secure casino for gameplay. For our MadCasino review, though, we uncovered some of the measures the casino implements to ensure player safety and transparency:

• Security – MadCasino employs advanced security measures such as encryption to process financial transactions and secure player data. 
• Fairness of games — MadCasino works with game providers that utilize Random Number Generators (RNGs) to ensure each game outcome is entirely random and cannot be manipulated by the casino. The casino also utilizes pre-game commitments and cryptographic hashing so players can check and verify the randomness and authenticity of game outcomes.

Welcome offers and promos – grab a bonus at MadCasino in Canada!

There isn’t the longest list of casino bonuses available from MadCasino, but there are several lucrative ones worth exploiting. Before we look, though, players should take note that MadCasino’s bonuses come with a 30x wagering requirement.

MadCasino’s new player bonus

Some casino welcome bonuses award massive deposit matches in a package, and that is the case with MadCasino’s massive welcome bonus. Players can claim up to $11,250 in bonus matches over their first five deposits of at least $20.

The MadCasino welcome bonus work like this:

Weekly reload bonuses

The generous deposit matches continue with MadCasino’s weekly reload bonuses. There’s four days every week where players can take advantage by claiming bonuses that add up to another $11,250 in matches:

• Wednesday Reload: 100% up to $1,500
• Friday Reload: 200% up to $1,500
• Saturday Reload: 150% up to $3,000
• Sunday Reload: 100% up to $5,250 

MadCasino VIP program

MadCasino does not advertise its VIP program, but we were told one does exist and that players are notified by email when the casino decides to invite them to the program. When we pressed them for more details, we were told the invitation would explain all of the VIP casino bonuses included in the program.

How to register a new account with MadCasino

Our MadCasino review went through the simple process of registering for an account at the casino. This is what we did:

1. We clicked the yellow “Sign Up” button on the top-right of the screen.
2. We chose our welcome bonus, entered our email, created a password, selected our country, and entered our currency.
3. We confirmed we are over 18 years old and accepted MadCasino’s Terms and conditions and privacy policy, and clicked “Continue.”
4. We entered our first and last name, phone number, postal code, and date of birth and clicked “Register.”

MadCasino payment methods in Canada

MadCasino accepts a limited number of casino payment methods in Canada with even less withdrawal options. The casino usually processes withdrawals within three banking days, although the payment provider may extend that processing time.

These are the payment methods MadCasino accepts in Canada:

Cryptocurrencies available at MadCasino in Canada

There are numerous cryptocurrencies available at MadCasino to deposit with. That’s the issue though: crypto is only good for depositing; players cannot withdraw with it. That’s the downfall, but the list of accepted cryptocurrencies at MadCasino is an extensive one. This is the full list:

Games you can play at MadCasino

While MadCasino does not have the largest library of games, it does offer some of the most popular slots and quality live tables. Our MadCasino review takes a closer look at the game selection.

Recommended slots you can play at MadCasino

There are over 500 online slots in MadCasino’s game library. It’s a decent collection with some of the industry’s most popular titles, like Gates of Olympus and Big Bass Bonanza, but the casino does not organize its games into categories, which is highly inconvenient. We’d like to see categories for bonus buy slots, megaways slots, and jackpot slots to help players search for new games. 

These are our favourite online slots available at MadCasino in Canada:

• Emerald King Rainbow Road
• Drago – Jewels of Fortune
• Hand of Midas
• Madame Destiny Megaways
• Dork Unit
  

Reliable live dealer tables in MadCasino

The MadCasino live casino is limited. We counted only 21 total tables, including 7 versions of roulette, 3 blackjack and 3 baccarat tables, and 3 game shows. With options for Dragon Tiger and Sic Bo, the casino has done a good job of providing variety, although it is notably missing live poker tables. Given half of the live games are provided by Pragmatic Play, MadCasino supplies a reliable live casino experience.

Popular game providers MadCasino works with

There is a short list of only 11 game providers working with MadCasino in Canada. That list includes trendsetters like Wazdan, Mascot Gaming, Hacksaw Gaming, Platypus, and MicroGaming.

Time to collect your winnings? Here’s how to withdraw from MadCasino in Canada

Withdrawing from MadCasino is as easy as depositing is in Canada, although players will need to go through the casino’s verification process. That too is easy, and our MadCasino review goes over both.

Documents and information required for verification at MadCasino

After depositing, MadCasino will require players to complete the casino’s verification process before approving withdrawal requests. It’s an easy process, although a few items will need to be crossed off the list:

• Account verification:
  • Email verification
  • Phone number verification
• Address verification:
  • Copy of a recent utility bill, phone bill, or bank statement showing your name and address
• Identity verification:
  • Copy of passport, driver’s licence, ID card, or other government-issued photo ID document
• Payment verification:
  • Copy of a bank statement or screenshot of the e-wallet or other payment method showing deposits to MadCasino

Step-by-step guide on how to request a withdrawal from MadCasino

Requesting withdrawals from MadCasino is an even easier process than verifying your account. Here’s how:

1. Click on your account in the top right corner.
2. Select “Withdraw.”
3. Select the withdrawal method.
4. Enter the withdrawal amount.
5. Enter any requested information related to the withdrawal method.
6. Click “Withdraw…”

MadCasino’s customer support

While the casino mentions MadCasino’s live chat is available 24-7, the link to connect from the support page was not operative. We could connect via the chat bubble on regular pages though, and the response was prompt, while not providing the most useful information. There were two email addresses, one for general support, the other for complaints. There is a fairly extensive FAQ page, although the answers are generally unhelpful. 

The overall play experience in MadCasino

We weren’t a big fan of the MadCasino experience. The casino is made to look like it’s set in the American Midwest in 1875, with gunslingers and bar fights around every corner. It sounds exciting, but the look is just dirty and unappealing. It’s a muddy background, dusty and foggy. Game cards do jump off this background, which is great. The casino is organized well, with everything within arms reach. The games, though, are not organized into categories, which makes searching for new games difficult.

MadCasino mobile experience

We liked the look of MadCasino on a mobile device more than on a computer. The cowboy theme felt better on the smaller screen with less of the dirty background and more of the appealing branding.

The casino does not have an app, but its website is fully optimized for mobile use and stands up to some of the best mobile casinos available in Canada. If you want to go mobile, our MadCasino review is confident you’ll be happy with the experience.

Responsible gambling in MadCasino

The responsible gambling page in MadCasino is excellent, but that doesn’t mean it doesn’t come with some room for improvement. The page says all the right things. It includes a self-assessment test, suggestions for third-party tools and help organizations, the ability to set limits to deposits, losses, bets, session lengths, and request cool-down and self-exclusion periods.

That sounds like pretty much everything one could expect from a responsible gambling page, and it is. The issue is that the suggestions didn’t come with links. Likewise, there were no tools found within the account that actually set limits. Things didn’t seem to be set up properly. When we questioned support, they said those limits were not available, contradicting what the page says. Players are therefore left with a responsible gambling page that, while it says it has everything, it in actuality does not have everything. 

Big bonuses are the best

The best things about MadCasino are the bonuses. The welcome bonus and weekly reload bonuses are lucrative offers for players in Canada to take advantage of. They’re worth it.

MadCasino is a crypto-casino, accepting a long list of cryptocurrencies. The casino is also well-designed for navigation with everything intuitively placed. We enjoyed the game library, as well, even if it wasn’t the largest we’ve ever seen. 

Other aspects aren’t as appealing. The games aren’t organized into categories, which is a big miss. The live casino, while featuring quality games, is still quite limited. There are no poker tables. Craps are not an option either. There are no tournaments. The responsible gambling page almost feels like a front when trying to use the features it talks about using. The withdrawal options are limited. 

Our MadCasino review had a lot to be disappointed by when it came to this casino, even if there were moments of greatness. We’ll conclude with a final grade of 74/100.

Other casinos to play at in Canada if you like MadCasino

MadCasino is a crypto-friendly casino with a quality online slots selection, just like these alternative casinos available for play in Canada:

• Pin Up Casino
• Mr.Bet
• BluffBet
• K8
• Claps

Author

Nick

Casino Content Writer

Nick is a Canadian content writer with over five years of experience writing online content. With a focus on the Canadian casino market, and specifically the Ontario market where Nick lives, he brings first-hand knowledge of Canadian casinos and the market’s tendencies. When he isn’t working, Nick enjoys sipping a hazy IPA from a local brewery, while watching hockey and listening to music.