JackpotCity was established in 1998 by Bayton Ltd and is one of the biggest casinos, revenue-wise. It is also one of the most seasoned, and well known in Canada.
The bonus wagering is 70x the bonus amount, which is high for the market.
The site is very colorful, and shows off the skyline of Toronto. The game selection is large, and daily deposit and withdrawal limits are higher than most other casinos we've come across.
JackpotCity agents are fast to reply and available to help via live chat 24/7. They also offer phone support, which is rare.
Summary
Most popular slots at JackpotCity
Details
Game Offerings
Game Types
Blackjack 
Baccarat 
Roulette 
Live Casino
Craps
Slots
Poker
Game Shows Providers
NetEnt
ALL FOR ONE Studios
Microgaming
Pragmatic Play
Just For The Win
Playtech
Payment
Payment options
Bank Transfer 
MasterCard 
Neteller 
Deposit
Withdrawal
Customer Service
Telephone
Live chat
JackpotCity Review
JackpotCity is definitely a big name when it comes to casino operators – not just in Canada, but worldwide. This extensive online casino offers over 500 top slots and a wide variety of live dealer games and has one of the best dedicated-mobile casino app experiences in Canada.
Let’s check out the Full JackpotCity Review.
What you’ll find in this JackpotCity Review
We have experienced casino gurus that scrutinize each casino we review for our players in Canada. The below are a set of criteria that were analysed and tested for this JackpotCity Review.
- Licensing & safety
- Welcome offers & promos
- Registering a new account
- Payment methods
- Available Cryptocurrencies
- Games selection
- How to withdraw
- Customer support
- Mobile Experience
- Responsible gambling
JackpotCity licensing, safety and trustworthiness
It’s all about trust – and we are kicking off this review by providing you with this casino’s licensing details and how it prioritizes safety for our players in Canada.
JackpotCity | Complete list of Licences
These are the Canada-approved licences for JackpotCity – approved by Canada Gambling Law Standards:
- Kahnawake Gaming Commission
- The Malta Gaming Authority
| Important! |
|---|
| It’s important to note that only a limited number of operators have successfully secured approval and a license from the Kahnawake Gaming Commission. You can check the full list of operators, here. |
What makes JackpotCity safe
When an online casino is properly regulated and licensed, it means that it has to follow standards and constant scrutiny by the authoritative bodies. This includes having the following standards:
- That games are not rigged. This is ensured through RNG testing by third-party organizations such as eCOGRA.
- That the online casino systems have integrated SSL encryption that secures the data protection of its users.
JackpotCity follows the above standards, and that is why it is deemed as highly safe and trustworthy for our players in Canada.
| JackpotCity follows all the high-safety features and standards |
|---|
| We have checked that JackpotCity is authorized by highly esteemed licensing bodies and have found that they incorporate the highest technology to ensure safety for players in Canada. |
Welcome offers and Promos | Grab a Bonus at JackpotCity
Both new subscribers and loyal players are in for a treat when using JackpotCity as their go-to casino. We are listing all the main bonuses and promotions this casino is offering.
New Player Bonus | Welcome Bonus of up to $1,600
JackpotCity does not shy away in offering a good deal when it comes to welcome bonuses – offering up to $1,600 as a match bonus. The amount can be claimed through a total of four deposits that go as follow:
- 1st Deposit | 100% Match | up to $400
- 2nd Deposit | 100% Match | up to $400
- 3rd Deposit | 100% Match | up to $400
- 4th Deposit | 100% Match | up to $400
The minimum deposit to claim this bonus is low – that is good news for our players – with just $10 you are entitled to the bonus. The wagering requirement for this bonus is more on the higher side – featuring a 70x wager. The time frame you have to make use of the bonus is up to 7 days from registration as a new user at the JackpotCity.
JackpotCity Free Spins
There are no specific Free Spins offers. However, the casino does offer constant promotions that include multiple prizes – such as cash Prizes and Free Spins.
JackpotCity No Deposit Bonus
JackpotCity for now does not feature a No Deposit bonus.
JackpotCity Cashback Bonus
JackpotCity for now does not feature a Cashback bonus.
JackpotCity Promotions and Tournaments
JackpotCity has its very own specific offers that are quite particular – offering from anything to cash prizes and Free Spins for exclusive slots and even live dealer games.
JackpotCity VIP program
The 5-tier Loyalty program is another positive aspect of JackpotCity.
How does it work? Players will start off at Bronze level and can climb up the other 5 levels to enjoy added benefits.
The levels will reward players with loyalty points that can be redeemed for bonus credits in increments. These credits will be visible in your bonus balance to use and wager like any other casino bonus.
The higher the VIP level, the more rewards – including a a dedicated support team, exclusive and tailored bonuses, and faster point-earning potential.
| Good welcome bonus, High Wager, Solid VIP Program |
|---|
| The cash prize for JackpotCiyty welcome bonus is on the higher end – which is a good thing. The wager requiement of 70x is pretty high. We would also like to see some Free Spins included in the welcome offer. Still, the casino compensates greatly by featuring a wide range of promotions for all of its users. The VIP program is excellent, and motivates players to excel in their gameplay. |
How to register a new account with JackpotCity
Registering for a JackpotCity Casino account is easy and standard. Just follow the below steps to get started for free:
- Select the “Register” button on the top right corner of the website
- Create a username and password and fill in the required information.
- Confirm that you are of legal age.
- You’ll get an email confirming the creation of your account in seconds!
Documents and information you need to share with JackpotCity to open an account
For safety purposes, JackpotCity has KYC requirements for its users to fulfil. You would need an identification document such as a passport, ID or driving licence, and proof of address such as a utility bill.
| Hassle-free registration |
|---|
| The JackpotCity registration can be completed in a few short minutes. It collects just the most basic of personal information. KYC requirements make your account safe |
JackpotCity Payment Methods
One of the most sought-after criteria by casino players in Canada is the choice of payment methods available at that casino.
When it comes to JackpotCity, there isn’t any wide choice, plus, there are no cryptocurrencies. These are the payments they have. To be fair, they are all popular payment methods by players in Canada.
| Payment Method | Type | Average Deposit Time | Average Withdrawal Time |
|---|---|---|---|
| VISA/Mastercard | Credit Card | Instant | 3-5 days |
| Echeck | Direct Payment | Instant | 1-5 days |
| Interac | Direct Payment | Instant | 1-5 days |
| InstaDebit Casinos | Direct Payment | Instant | 1-5 days |
| EcoPayz | E-wallet | Instant | 1-5 days |
| Neteller | E-wallet | Instant | 1-5 days |
| Can do with more payment methods |
|---|
| we would like to see more payment methods offered to players in Canda – including alternative e-wallets and crypto options |
Games you can play at JackpotCity Casino
Here we shall look at all the online game genres JackpotCity has to offer
Exclusive Games and Branded Tables
The most recent exclusive game is Galactic Gold – and yes, JackpotCity has a modest range of exclusive slots, which is pretty rare for a casino.
Recommended Slots You can play at JackpotCity
The collection of slots at JackpotCity Casino is not the widest – featuring around 500 slots. What is sure is that it features some of the best and most loved slots in Canada. We are mentioning some of the most popular:
Exquisite live dealer table available in JackpotCity
The live casino category at JackpotCity Casino is powered by Evolution Gaming and Pragmatic Play, and consists of multiple variants of Roulette, Blackjack and Baccarat as well as a couple of live game shows.
Game Shows you can play at JackpotCity
The casino features some of the most popular game shows such as Deal or No Deal and Dream Catcher.
Game Providers
- Pragmatic Play | Slots and Live Casino
- Microgaming | Slots
- Evolution Gaming | Live Casino and Game Shows
| Good range of games. Ideally the list of games is visible to all |
|---|
| JackpotCity has some of the best slot titles and a wide selection of live dealer games. Ideally, the list of games is available to everyone, and not just to subscribed users. |
Time to collect your winnings? Here’s how you withdraw from JackpotCity casino
Once you have money in your Cash Balance, you may proceed to make a withdrawal request from JackpotCity by following the below steps after logging in to your account.
Step by Step guide on how to withdraw from JackpotCity
- Tap the “Payment” tab S
- Select the “Withdrawal” option.
- Choose your preferred payment method
- insert the amount you wish to Withdraw
- Press on ‘Withdraw’
Other important information to know when withdrawing
JackpotCity Casino has a pending period for withdrawals which runs for 24 hours, after which the requests will be processed.
The minimum amount you can withdraw is $50, whereas the maximum allowed for each 24-hour period is equivalent to $10,000.
| Good and fast withdrawals |
|---|
| Overall we consider JackpotCity to be a Fast Payout Casino. |
The Mobile Experience
Games at JackpotCity are not only mobile-optimized, but the casino also offers a high-tech casino mobile app that offers over 200 casino games.
What’s more is that you can make use of all the bonuses and offers available in the desktop version in your Jackpot casino mobile app.
JackpotCity Casino Customer Support
Should you require any assistance from JackpotCity casino, you can contact a member of their support team via live chat, which is open 24/7. Players can also send an email or call directly – which is a plus – since it is not very common for online casinos to offer phone support.
| Contact | Average answer time | |
|---|---|---|
| Phone | 800-768-1946 | 2 minutes |
| [email protected] | 48 hours | |
| Live Chat | Yes | 10 min |
The website features the following languages: Spanish, French, Japanese, and Norwegian. We were also quite satisfied with the detailed FAQ page they provide for their players.
| An all-rounder customer support |
|---|
| The customer support is prompt and offers all types of customer care, including a telephone line which is rare. |
Responsible Gambling measures
JackpotCity Casino complies with various Responsible Gambling standards to protect underage gambling and prevent gambling addiction. On their website, you’ll find the following tools to help
- Gambling Questionnaire – to help customers evaluate their gambling behaviour
- Deposit limits – set daily, weekly and monthly limits on deposits
- Self-exclusion facility for the following periods:
- A minimum of 24 hours “Take a break” period
- A minimum of 6 months
Players who would like to stop playing may also choose to close their JackpotCity account. This can be done by contacting customer service and making the request.
JackpotCity Casino Canada: Our Conclusion
Jackpot City Casino can provide a solid online gaming experience to different player types, and we love its selection of top provider slots, including progressive jackpot games. The live casino selection is also decent.
While bonus wagering requirements and payment methods could be improved, we like its regular offers and its user-friendly platform and cannot hesitate to recommend it to our Canadian visitors.