HeroSpin

HeroSpin Review

When we inspect online casinos in Canada, we do so according to the same method leading this HeroSpin review:

1. Find HeroSpin’s licence and uncover security measures employed.
2. Assess the available bonuses and promotions from HeroSpin.
3. Register for a new account in HeroSpin.
4. See what payment methods are accepted in HeroSpin.
5. Review HeroSpin’s selection of casino games.
6. Try to withdraw from HeroSpin.
7. Connect with the customer support team at HeroSpin.
8. Evaluate HeroSpin’s overall play experience.
9. Look over the responsible gambling resources offered by HeroSpin.

HeroSpin licensing, safety, and trustworthiness

This HeroSpin review begins the same way we begin all of our online casino reviews. We uncover the casino’s licence and security measures.

HeroSpin – complete list of licences

• Anjouan Gaming – Licence No. ALSI-152406028-FI2

What makes HeroSpin safe in Canada?

Licensed by the long-standing and highly trusted regulator Anjouan Gaming, HeroSpin is a safe casino for Canadian players. Our HeroSpin review dug a little deeper into how the casino protects players, and this is what we found:

• Safety of funds – HeroSpin has implemented robust safety measures to protect player funds, including website encryption.
• Personal data — HeroSpin utilizes a combination of administrative, technical, and physical safeguards to ensure player data remains secure.
• Fairness of games — Other than live tables, HeroSpin games use Random Number Generators to guarantee fair game outcomes.

Welcome offers and promos – grab a bonus at HeroSpin!

Once we’re looking at casino bonuses, we know our HeroSpin review has really gotten going. So, let’s get moving and look at what bonuses the casino offers players in Canada.

Players should first note that the bonus wagering requirement at HeroSpin is 35x, and the free spins requirement is 40x, unless otherwise stated.

HeroSpin’s new player bonus

HeroSpin does a good job competing with the best welcome bonuses with its offer for new players in Canada. Players new to HeroSpin can claim up to $4,500 in bonus and 350 free spins over their first four deposits. The wagering requirements are HeroSpin’s usual and must be satisfied within 10 days.

Here’s how the HeroSpin welcome bonus works:

Weekly reload bonuses

HeroSpin keeps its players rolling all week long with a pair of weekly reload bonuses:

• Players’ first deposit of at least $30, Mondays to Thursdays every week, is given a bonus 50 free spins.
• Players’ first deposit of at least $30 on the weekends, Friday through Sunday, is given a 50% bonus up to $1,050. An additional 50 free spins are given with a minimum deposit of $75 on weekends.

HeroSpin’s Cashback Bonus

Cashback bonuses are some of our favourites, and HeroSpin isn’t afraid to make use of them in Canada. Not only does the casino use cashback as part of its VIP program (which we will cover in more detail below), but HeroSpin also gives all players a weekly cashback of 25% up to $300 on losses in its live casino. The live cashback bonus has a 1x wagering requirement.

HeroSpin’s tournaments

During our HeroSpin review, there were 3 available tournaments to join in the casino. Prize pools ranged from €685 to €2,000,000 and each was a month-long promotion.

HeroSpin VIP program

HeroSpin offers players a number of VIP casino bonuses from its VIP program. When players opt into the cashback program or try to withdraw, they are ranked on 5 VIP levels based on the previous 90 days of their activity. The main prize here is the weekly cashback bonus (1x wagering requirement), but players also receive increased withdrawal limits, personal account managers, and exclusive VIP promotions.

This is what the HeroSpin VIP program looks like:

How to register a new account with HeroSpin

Registering for a new player account at HeroSpin in Canada is easy. These are the steps we followed:

1. We clicked the green “Register” button in the top right.
2. We chose a welcome bonus.
3. We entered our email and created a username and password.
4. We confirmed we are 18 years old and accepted HeroSpin’s Terms & Conditions and Privacy Notice, and clicked “Next Step.”
5. We completed the form requesting personal information, such as our first and last name and address.
6. We clicked “Create Account.”

HeroSpin payment methods

HeroSpin accepts many of the most popular casino payment methods in Canada. Visa is not one of them though. HeroSpin does not accept any cryptocurrencies either. The casino processes withdrawals within 3 days, which is good. Adding more withdrawal methods would be appreciated. These are the acceptable payment methods at HeroSpin in Canada:

Games you can play at HeroSpin

Finally, our HeroSpin review has arrived at the fun stuff – the games!

Well, there are over 8,000 games in HeroSpin’s library. It’s a long list of slots, exclusive games, live tables, and game shows. Let’s take a look at what games the casino offers in Canada.

Exclusive Games at HeroSpin

HeroSpin is loaded with exclusive games. It’s an impressive list that adds a lot of value to the casino’s library. Games like 8-Bit Quest, Fortune Bet, and River of Styx are all unique offerings.

Recommended slots you can play at HeroSpin

With a selection of online slots as large as HeroSpin’s, we would hope the casino would organize its games into useful categories. HeroSpin has not really done that. The casino has included categories for instant games and table games but nothing for megaways slots or progressive jackpots. We would love to see themed categories, like “fruit games” or “book of…” games, as well.

It’s a great library though. There are countless quality games and massive hits to satisfy every type of player. From that seemingly endless list, we think these games are the best slots available at HeroSpin in Canada:

• Hyper Gold All In
• Book of 99
• Wanted Dead or a Wild
• Wild Orient
• Santa’s Stack

Classy live dealer tables available in HeroSpin

With nearly 250 live tables, Canadian players should be happy with what they find in HeroSpin’s live casino. Numerous options for roulette, baccarat, sic bo, blackjack, dragon tiger, and poker populate the casino’s pages. HeroSpin’s live casino is powered by Pragmatic Play and Playtech, among others.

Game shows you can play in HeroSpin

HeroSpin offers a healthy list of over 30 game shows in Canada. The offerings include popular titles like Sweet Bonanza Candyland, Treasure Island, and Deal or No Deal: The Big Draw.

Popular game providers HeroSpin works with

HeroSpin has assembled a roster of more than 80 game providers to supply its casino with games. The library is led by industry behemoths like MicroGaming, Playtech, Spinomenal, Pragmatic Play, Play’n Go, Casino Technology, Amatic, and Relax Gaming.

Time to collect your winnings? Here’s how to withdraw from HeroSpin

If you want to withdraw from HeroSpin in Canada, you will first need to verify your identity with the casino. Our HeroSpin review covers everything you need to know to withdraw from the casino.

Documents and information required for identity verification in HeroSpin

HeroSpin will request you verify your identity before processing your withdrawal request. The casino will request the following documentation:

• Properly certified identification
• Proof of residence
• Proof of ownership of the payment methods used on your account
• HeroSpin may request additional documentation beyond the above

Step-by-step guide on how to request a withdrawal from HeroSpin

After verifying with HeroSpin, this is what to do to withdraw from the casino:

1. Click on the green “Deposit” button at the top right.
2. Select the “Withdraw” tab.
3. Select your payment method.
4. Enter the withdrawal amount.
5. Click “Withdraw.”
6. Complete all necessary information relevant to the selected payment method in the third-party payment window that opens.

HeroSpin’s customer support

HeroSpin’s FAQ page is fairly sparse and mostly unhelpful. There is an email contact, but players should connect with the casino’s support team through the 24-7 live chat, as it is much faster than email.

The overall play experience in HeroSpin

HeroSpin transports players to a fantasy land of fairies, elves, and dwarves. The casino has a fun feel. It looks feudalistic, medieval, like players are on some sort of adventure.

The website works well and is easy to use. Navigation is intuitive. We do wish there were more game categories to help with searching through HeroSpin’s massive game library, but it is otherwise a very enjoyable experience.

HeroSpin mobile experience

There is no mobile app for HeroSpin in Canada. Players will not need one, though, as the website is optimized for use on any mobile device.

Like all of the best mobile casinos available in Canada, HeroSpin provides phone and tablet users with a mobile-friendly experience at its casino.

Responsible gambling in HeroSpin

The responsible gambling page in HeroSpin is decent but is still missing some key tools.

What the page does well is organize the useful information it provides. It’s a slick-looking page. The casino offers a self-assessment test, advice, and links to help organizations and third-party tools. HeroSpin does plenty well with all this.

What the page doesn’t do well is provide useful responsible gambling tools. While players can contact support to arrange a self-exclusion from the casino, there are no personal limits available to players. We would like to see the casino add deposit, loss, wager, and session limits to offer its players quality protection and more control over their play.

A casino that offers its own adventure

HeroSpin wants to offer Canadian players an adventure. The casino’s look and branding suggest that from the start. Players are on a quest in HeroSpin.

That adventure begins with a friendly welcome bonus and is consistently boosted by weekly reload bonuses and cashback opportunities. It isn’t a quest if there aren’t rewards along the way, right?

Every adventure requires challenges and obstacles, and HeroSpin is full of them. With a game library of its size, with the popular hits, hidden gems, and live tables, HeroSpin offers a buffet of challenges to ensure this adventure is packed with action.

Adventures come with difficulties, too, and HeroSpin has its own. That includes the lack of Visa and cryptocurrency payment methods. It also includes the lack of useful game categories and responsible gambling tools.

In sum, our HeroSpin review concluded that 84/100 was a suitable final grade for the casino.

Other casinos to play at if you like HeroSpin

HeroSpin isn’t the only casino available for play in Canada with a huge game library. Here are some alternatives:

• Magius
• BeonBet
• TonyBet
• Casinolo
• Duospin

Author

Nick

Casino Content Writer

Nick is a Canadian content writer with over five years of experience writing online content. With a focus on the Canadian casino market, and specifically the Ontario market where Nick lives, he brings first-hand knowledge of Canadian casinos and the market’s tendencies. When he isn’t working, Nick enjoys sipping a hazy IPA from a local brewery, while watching hockey and listening to music.