Haitiwin is a new casino to launch in 2021, so still needs time to establish itself in the Canadian market.
The welcome package is huge, with fair wagering requirements at 30x.
Haitiwin is user friendly, however, the T&C's for the bonus could be more clear. While there is no VIP program, players can collect daily bonuses.
Customer support is available 24/7 via live chat, and there is also phone and email services.
Summary
Most popular slots at Haiti Casino
Details
Game Offerings
Game Types
Blackjack 
Baccarat 
Roulette 
Live Casino
Slots
Poker Providers
NetEnt
Bally
Play’n GO
ALL FOR ONE Studios
Microgaming
Payment
Payment options
Bank Transfer 
MasterCard 
Neteller 
Skrill 
Deposit
Withdrawal
Customer Service
Telephone
Haiti Casino Review
HaitiWin Licensing, Safety, Trustworthiness
HaitiWin has an offshore licence under the government of Curacao and uses encrypted Secure Socket Layer (SSL) technology to keep all information and transactions safe.
All the HaitiWin bonuses, and conditions attached to them, are visible on the easy-to-navigate website. A drop-down menu leads to the promos page that has multiple bonuses running at any given time.
Expect a safe experience
There have been no major complaints against HaitiWin Casino. The company that owns HaitWin, SG International, is of good repute and has various other well-run online casinos.
Our verdict
The terms and conditions for playing are very clear on the website. Offshore licences don’t always have a good track record. We always encourage players to exercise due diligence before signing up for anything but we see no reason for you not to join HaitiWin.
How I tested HaitiWin casino
We test casinos by going through the whole process of signing up and playing on the platform.
- We play the casino’s games on tablets, Android, and iOS devices to check for compatibility. We also go through the various customer care channels that the casino has to offer, as well as available bonuses and their terms.
- When you deposit money into your HaitiWin account, the casino stipulates that money must come from an account you own; otherwise, they can withhold those funds pending various checks for verification.
- HaitiWin has a large selection of games on its site. A drop-down menu allows picking from popular titles, new games, slots, live games, and you can also choose according to game providers.
- It is very hard not to enjoy the playing experience on HaitiWin. The website is designed in a way that makes moving from game to game simple. The live games have interchanging dealers; some slots are available in demo mode for you to test before making any monetary commitments.
- Withdrawals from HaitiWin require that the account verification and Know Your Customer(KYC) process be completed first. The casino also offers refunds that are done after checking your account. .
- HaitiWin has a Contact Us page that is accessible from the website’s home page. There is also an e-mail address that provides a guideline on what requirements are not yet fulfilled in your account.
Welcome Offers and Promos – Grab a Bonus at HaitiWin
The welcome bonus package offers up to 4,000 Euros and 10 free spins on the first three deposits.
The first two deposits on the welcome package must be wagered 30 times, while the third deposit carries a 5x wagering requirement. A minimum deposit of 10 Euro qualifies for all three bonuses.
This site does not use Canadian currency.
Promotions and tournaments
There are Bonus Monday, Bonus Tuesday, Bonus Wednesday, Bonus Thursday, and Intriguing Friday promotions.
Each one has its own terms, and for the weekenders, Carefree Weekend gives you 80% up to 500 Euro.
HaitiWin provides regular tournaments for its registered patrons. Each tournament has a fixed duration and leaderboard.
The players placed first, second, and third are rewarded as per the announcement on the page.
VIP program
HaitiWin Casino does not have a VIP reward program, and there is currently no mention of one coming soon.
HaitiWin has bonuses plus free spins
HaitiWin’s most vital points are its bonuses and promotions. A bonus for each day of the week and a monthly one that offers 20 free spins a day is an excellent customer retention ploy.
Our verdict
If we could give one reason to join HaitiWin Casino, it would be for the bonuses and promotions that run every day.
Register a New Account With HaitiWin Casino
Creating or registering an account on HaitiWin Casino begins with a click on the Join Now button. HaitiWin will ask you to provide personal details, including your name, country, chosen currency and e-mail address.
You can choose to accept the welcome bonus or continue without. Once you’ve accepted the terms and conditions and verified your age, you’re good to go.
You can also sign up to HaitiWin via Facebook and Google Plus.
Opening an account is easy with HaitiWin Casino
The process of opening an account with HaitiWin is made easy thanks to the on-screen instructions that guide you through the process.
Our verdict
Opening an account is easy. The process takes only a few minutes.
HaitiWin Casino Payment Methods
Haitiwin Casino offers seven different payment methods. All of the options available are easy to use and allow for smooth processing of transactions.
| Payment Method | Type | Average Deposit Time | Average Withdrawal Time |
|---|---|---|---|
| Visa | Credit / Debit Card | 10 Minutes | 3-7 Days |
| Mastercard | Credit/Debit Card | 10 Minutes | 3-7 Days |
| MiFinity | Ewallet | 10 Minutes | 3-7 Days |
| Skrill | Ewallet | 10 Minutes | 3-7 Days |
| Neteller | Ewallet | 10 Minutes | 3-7 Days |
| EcoPayz | Ewallet | 10 Minutes | 3-7 Days |
| Sofortuberweisung | Ewallet | 10 Minutes | 3-7 Days |
Payment methods are enough for a new player like HaitiWin Casino
HaitiWin has payment methods that will not give a new player too many hassles. More popular methods like Paypal should be added, and we hope the good people at HaitiWin are working on this.
Our verdict
It’s pretty simple to fund and withdraw from a HaitiWin account. We think HaitiWin can add more payment methods, but the current ones are good enough.
Games You Can Play at Haitiwin Casino
HaitiWin has over 3,200 games in its library, which is huge by any stretch of the imagination.
The slots selection on HaitiWin ranges from the ever-popular Book of Dead, Reactoonz 2, and Dead or Alive, to new games like Doom of Dead, Money Train 2, and countless others.
All the popular table games are available on HaitiWin, with dealers that are interchanged regularly.
The games to try out are Aladdin Baccarat, External Baccarat, Duel Dice, Blackjack, Blackjack Macau, Blackjack Atlantic, Burgas Roulette, Casino Hold ‘em, and a whole host of others.
All the games on this website are labelled and categorised for easy access.
Live games include Roulette Olympic, Roulette Auto, Roulette Macao, Blackjack Atlantic, Blackjack Macao, Multiplay Blackjack, and Baccarat Macao.
The HaitiWin Casino games lobby does not have any exclusive games or branded tables. There is also no mention of any game shows.
Game Providers
There are 45 game providers on the HaitiWin Casino website, and the menu allows you to sort them into categories.
The slot games providers are 33 in all with big names like Microgaming, NetEnt, PlaynGo, being joined by the likes of Booongo, Booming Games, Concept Gaming to create an online slots heaven.
AsiaGaming, AsiaLiveTech, Authentic Gaming, BetGames, LiveGames, LuckyStreak, Microgaming, SAGaming, VivoGaming, and XProGaming are the listed providers for live games on HaitiWin.
All of them are trusted names in the industry.
There are no lottery providers on the HaitiWin website.
HaitiWin casino has one of the largest game libraries available to casino players
We were more than impressed with the number of games in the HaitiWin library. However, what got us going was how they’re all categorised.
Even in such a vast gallery, it is pretty easy to find specific games and different providers.
Time to Collect Your Winnings? Here Is How to Collect Money from HaitiWin Casino
Withdrawals are processed within 72 hours of a request and can take up to seven days to clear, depending on the method chosen.
To make a withdrawal, you make a request on the website. The request is reviewed and verified and then processed through your preferred method of payment.
Where it’s not possible to use a specific option, HaitiWin will process your withdrawal using a bank transfer or another available method.
Other important information to know when withdrawing
HaitiWin Casino does not charge a commission for processing your withdrawal request. The minimum withdrawal is $10, and amounts of more than $1,000 take longer to process.
HaitiWin does have a refund option, but the refund must be requested within seven days of a deposit. All the information you need to know about withdrawing money is found on the website’s Terms and Conditions page.
The withdrawal process at HaitiWin Casino is manageable
We think the withdrawal process is as manageable as any online casino. As the casino adds more payment methods, the process is sure to become more refined and faster.
Customer Support
There are three ways to get in touch with the customer care department at HaitiWin. The casino has an e-mail address, a phone number, and a live chat available 24/7.
| Contact: | Average Answer Time | |
|---|---|---|
| [email protected] | 24-48h | |
phone | +420774068541 | 15min |
online form | Available 24/7 on their website | 3-5min |
The HaitiWin Casino website supports five languages: English, Spanish, Dutch, Russian, and Polish.
HaitiWin also has a FAQs page that goes through many of the questions a player might have. Almost every subject is covered here. An explanation of how bonuses work is available in the terms and conditions.
HaitiWin customer support is not its strong point
If there is an area that requires attention on HaitiWin, then it is the customer support department. The support team did not have all the information we required readily available, and some e-mailed questions remained unanswered.
Our verdict
Getting information from the customer support crew proved to be a challenge. Customer support at HaitiWin needs improvement.
Responsible Gambling
HaitiWin has a page labelled Responsible Game that deals with the signs of a gambling disorder. On the page, players have access to an e-mail that they can use to self-exclude.
HaitiWin Casino has several RG tools
HaitiWin Casino has a loss limit option on its website. The option is changeable, with less restrictive changes taking 48 hours to come into effect. A more restrictive change takes effect immediately.
Our verdict
There is enough helpful information on the HaitiWin website for someone with a problem to be able to take action if needed. The loss limit option is an important touch by the platform.
Conclusion
HaitiWin Casino will need to work on the customer support department going forward. It is a blemish on an otherwise impressive experience that we had with HaitiWin.
The website is well designed, and more importantly, extremely easy to navigate. We were able to find the games we wanted with a couple of clicks. HaitiWin is a very worthwhile online casino experience. We highly recommend that you sign up and enjoy it.
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