Casinolo

Casinolo Review

To write our Casinolo review, we followed the method we use when writing reviews for all of the best casinos in Canada:

1. We assess Casinolo’s license and security measures.
2. We look at the bonuses and promotions available in Casinolo.
3. We register as a new player in Casinolo.
4. We check out the acceptable payment methods in Casinolo.
5. We figure out whether Casinolo accepts cryptocurrencies.
6. We evaluate the library of games available in Casinolo.
7. We test how to withdraw from Casinolo.
8. We review Casinolo’s customer support system.
9. We judge the overall play experience at Casinolo.
10. We examine the responsible gambling page in Casinolo.

Casinolo’s licensing, safety and trustworthiness

We start all of our casino reviews the same way: by assessing the casino’s license and safety measures. For our Casinolo review, we found a safe and trustworthy casino.

Casinolo – complete list of licenses

• Anjouan Gaming – license no. ALSI-152406028-FI2

What makes Casinolo safe?

Anjouan Gaming is a leader in igaming authority, and Casinolo has a license from administrator. Some of the measures Casinolo has in place to ensure its casino is safe for players include the following:

• Personal security – Casinolo has a Data Protection Officer to ensure the casino complies with data protection laws, and has implemented administrative, technical, and physical measures to secure players’ personal data.
• Fairness of games – Every game result (not including live games) in Casinolo is based on an approved by a third-party Random Number Generator (RNG) to guarantee fair play.

Welcome offers and promos – grab a bonus at Casinolo!

Casinolo comes at players with a lot of free spins offers, along with live casino cashback and a welcome bonus providing the right first step into the casino. The wagering requirement at Casinolo is 35x for bonuses and 40x for free spins. Let’s have our Casinolo review turn to the casino’s bonuses and promotions.

Casinolo new player bonus

The welcome bonus is only available to new players at Casinolo. Players can receive 100% bonus up to $750 and 200 free spins and one Bonus Crab on their first deposit. A minimum deposit of $15 rewards players with a Bonus Crab, but a minimum deposit of $30 comes with the 100% bonus and free spins.

Cashback Bonus

Casinolo offers all players weekly live casino cashback of 25% on the lost amount up to $300.

Weekly reload bonuses from Casinolo

Every week Casinolo offers players additional reload bonuses:

• Weekly Reload Free Spins: 50 free spins are given along with players’ first deposit of at least $30, Monday through Thursday.
• Weekend Reload Bonus: a minimum deposit of $30 gives players 50% bonus up to $1,050, and a minimum deposit of $75 gives players an additional 50 free spins to add to that bonus.

Casinolo’s tournaments

Weekly and monthly tournaments with prize pools ranging from 100 Casino Coins to €2,000,000 fill Casinolo’s decent list of tournments.

Casinolo’s VIP program

Every month, Casinolo assesses every player’s activity in the casino, and, based on that, determines which level of its VIP program each player belongs to. The program consists of 5 levels with a number of rewarding perks:

How to register a new account with Casinolo

New players will follow the same simple process we followed when registering for our Casinolo review:

1. We clicked the orange “Register” button in the top right.
2. We chose a welcome bonus.
3. We entered our email address.
4. We created a password for our account.
5. We confirmed that we are 18 years old, and that we accepted the casino’s Terms & Conditions and Privacy Notice.
6. We clicked “Next Step.”
7. We then enter this information:
   • First and last name
   • Date of birth and gender
   • Country and currency
   • Phone number and address
8. To finish, we clicked “Create Account.”

Casinolo payment methods

Casniolo accepts many of the most-used payment methods in Canada. It’s a bit of a weakness that Visa is not on the list, and we do wish there were more withdrawal methods available, but Canadian players shouldn’t have a difficult time completing transactions in Casinolo. These are the payment methods accepted at Casinolo in Canada:

Cryptocurrencies available at Casinolo

Casinolo accepts a select few of the most-used cryptocurrencies in Canada, but those looking to use other cryptocurrencies can still deposit those with the casino using BinancePay. Here’s how Casinolo is set up to accommodate crypto:

Games you can play at Casinolo

From its jackpots through its live casino, Casinolo offers players in Canada a good taste of every game-type, including exclusive games to Casinolo. The slots, live casino, and tournaments are now the focus of our Casinolo review: let’s have some fun!

Exclusive Games at Casinolo

There’s a great roster of exclusive games available in Casinolo. In fact, there’s more than 80 exclusive games in the casino here. Som favourite titles include Pirate’s Awakening and 100K Joker.

Recommended slots you can play at Casinolo

There’s a dense lineup of appealing slots available in Casinolo, and they come from some of the most respected providers in the industry, like Pragmatic Play and Microgaming. The casino keeps its library up to date with the regular updates. These are the games we’d recommend you try at Casinolo:

• Hyper Gold All In
• Snake Arena Dream Pop
• Fortress Charge
• Love Magic
• Big Max Books Unlimited

Exquisite live dealer tables available at Casinolo

There’s a decent live casino in Casinolo. It covers all the bases, including international tables and its VIP room, the Gold Saloon. It has all your favourite live games: roulette, dragon tiger, poker, sic bo, baccarat, Andar Bahar, and, of course, blackjack. There could be a few more tables, especially when it comes to poker, but the live casino at Casinolo is ultimately solid.

Game shows you can play in Casinolo

There’s a decent collection of game shows available in Casinolo. It isn’t a huge library, but it brings a solid selection of games, starting with Sweet Bonanza Candyland, Wheel of Fortune, and Snakes & Ladders Live.

Popular game providers Casinolo works with

With almost 80 game providers partnered with Casinolo, the casino is well-positioned to bring a packed library with a lot of fun. Headlining the list of providers working with Casinolo are Belatra Games, BGaming, Swintt, Gameburger Studios, Quickspin, Spinomenal, and Ela Games.

Time to collect your winnings? Here’s how to withdraw your money from Casinolo

Players must verify their identity with Casinolo before the casino will process a withdraw, so be prepared to do so prior to making that first withdrawal. Once that has been taken care of, withdrawals are quick and easy at Casinolo.

Documents and information required for identity verification in Casinolo

Verifying your identity with Casinolo is an easy process. The documents required can be simply uploaded through your Casinolo player account or emailed to the casino’s KYC department. These are the documents Casinolo will ask for to verify your identity:

• Copies of your ID card, passport, or driver’s license
• Proof of address (copies of a recent utility bill, bank statement, phone bill, etc.)
• Additional documents may be requested by Casinolo to complete the verification.

Step-by-step guide on how to withdraw from Casinolo

Once verified, players need only to follow this very simple process to withdraw their winnings from Casinolo:

1. Click on your account button in the top right.
2. Click “Cashier.”
3. Click “Withdraw.”
4. Select the payment method.
5. Enter the withdrawal amount.
6. Click “Withdraw”
7. Complete any necessary steps with the third-party payment provider.

Casinolo’s customer support

Casinolo’s 24-7 live chat was prompt to respond, but very short on answers to incredibly basic questions, immediately requesting we email instead. We did email the support team, but never got a response in time for the publication of this review. The casino has two emails, one for support, the other for the Data Protection Officer. Casinolo has a full Help Centre, complete with a dense, well-organized FAQ page.

The overall play experience in Casinolo

We couldn’t help but notice the similarity between Casinolo and another casino we reviewed recently. That other one had a great look and feel, and so does Casinolo. A very easy-on-the-eyes light blue serves as the casino’s background, with a pastel green as the highlight colour. It looks good. Games stand out against this backdrop. The interface is easy to use, and searching for games is also easy with the helpful categories Casinolo has divided its games into. It seems almost relaxing in Casinolo – it’s a great playing experience.

Casinolo mobile experience

The mobile version of Casinolo is as smooth and attractive as the desktop version. It’s a clean transfer to mobile devices, and may be even easier to navigate on the mobile. We found no problems, and mobile users will be happy with what they find at Casinolo.

Responsible gambling in Casinolo

Casinolo’s responsible gambling page does its basic job by providing a self-assessment questionnaire and links to support organizations, like Gamblers Anonymous, and third-party tools, like Netnanny. Besides offering players a self-exclusion they can arrange via the support team, Casinolo does nothing else with its responsible gambling page. We’d much rather see tools in the casino that allow players to set various personal limits, like deposit and wager limits. Without those sorts of tolls, the page is lacking.

Good things make friends

We like Casinolo. It does a lot of good things. That begins with the overall look and feel of the casino, which is simply excellent.

It continues with the casino’s game library, which misses very little. In fact, the casino has an impressive list of exclusive games worth engaging, which is a bit of a rarity. The live casino matches, even if we’d like a few more live poker options, but the best thing about the Casinolo live casino is probably the weekly cashback available to all players. We really like weekly cashbacks.

Other bonuses and promotions are good at Casinolo, including the VIP Program that really rewards loyal players well. The casino accepts the majority of the most-used payment methods – even if Visa is not one of them – and that includes popular cryptocurrencies. We are at odds with the lack of personal limits available in Casinolo. Players should be given tools that help them practice responsible gambling properly.

In the end though, it was the support team on the 24-7 live chat that probably cost Casinolo the most points here, as it seemed clear that they were unable to provide any actual support to us. Like we said though, the casino does a lot of good things, so our Casinolo review concludes with a still-quite-friendly 87/100 final grade.

Other casinos to play at if you like Casinolo

If you liked Casinolo after reading our review, then check out these similar casinos available to players in Canada:

• LuckyVibe
• EmirBet
• Slota
• Winzter
• CasinoLab

Author

Kayleigh

Casino Content Manager

Kayleigh is a content manager focusing on the Canadian casino market. Before shifting to this role, she worked on content for the broader North American market. With over a decade of experience in content creation and management, Kayleigh is dedicated to delivering practical and insightful information to her audience.