CasinoLab

Casinolab Review

Our CasinoLab review followed the strategy we employ for all our reviews of all the top online casinos in Canada:

1. We find CasinoLab’s license and assess the casino’s security measures.
2. We judge CasinoLab’s bonuses and promotions.
3. We test registering as a new player in CasinoLab.
4. We figure out CasinoLab’s acceptable payment methods.
5. We uncover which cryptocurrencies are accepted in CasnioLab.
6. We review CasinoLab’s selection of casino games.
7. We learn how to withdraw from CasinoLab.
8. We assess the customer support at CasinoLab.
9. We evaluate the overall play experience at CasinoLab.
10. We examine CasinoLab’s responsible gambling page.

CasinoLab’s licensing, safety and trustworthiness

Our casino reviews always begin by uncovering the casino’s license and investigating the safety measures it has employed. Our CasinoLab review begins the same way, and was satisfied with what it found from the casino.

CasinoLab – complete list of licenses

• License from Costa Rica

What makes CasinoLab safe?

Starting with the casino’s license from Costa Rica, CasinoLab provides a safe environment for Canadian players. It has met the standards set out by Costa Rica by implementing the following safety measures:

• Personal security – CasinoLab has implemented robust measures, including administrative, technical, and physical protections, to ensure personal data remains secure.
• Fairness of games – At CasinoLab, every outcome from every game (excluding live games) is based on a Random Number Generator (RNG) that has been approved by a third party, guaranteeing fairness of play.

Welcome offers and promos – grab a bonus at CasinoLab!

If you like free spins, you’ll love what CasinoLab does with its bonuses. And if you like live casino games, you’ll absolutely fall in love with what sort of cashback is available to every player in CasinoLab. Unless otherwise specified, the wagering requirement for a bonus is 35x and 40x for free spins. Our CasinoLab review turns now to the casino’s promotions.

CasinoLab new player bonus

The CasinoLab welcome bonus is for players’ first deposit only. Players receive up to $750 in bonus and 200 free spins and one Bonus Crab. The bonus requires a minimum deposit of $30, although just a $15 deposit will get players a Bonus Crab.

Cashback Bonus

CasinoLab offers all players weekly cashback of 25% up to $300 in its live casino.

Weekly bonuses from CasinoLab

There are two other weekly bonuses and promotions of which regular players can take advantage:

• Weekly Reload Free Spins: on players’ first deposit of the week, Monday through Thursday, a minimum of $30 is met with 50 free spins.
• Weekend Reload Bonus: every Friday through Sunday, players can receive a 50% bonus up to $1,050 with a minimum deposit of $30, and for a deposit of $75 or more, players receive an additional 50 free spins.

CasinoLab’s tournaments

There were multiple tournaments running during our CasinoLab review. From weekly to monthly and longer, CasinoLab offers players opportunities at tournament prize pools ranging from €1,500 to €2,000,000.

CasinoLab’s VIP program

What level in CasinoLab’s VIP program a player is, is determined on the player’s gaming activity over the previous 30 calendar days. The ratio of deposits, withdrawals, as well as bonuses received can also affect a player’s level. Players’ levels are determined every month, automatically calculated by CasinoLab’s system. The program consists of 5 levels with various benefits:

How to register a new account with CasinoLab

We registered a new player account while writing our CasinoLab review, and found the process very easy. New players follow these steps to register in CasinoLab:

1. Click the orange “Register” button in the top right.
2. Choose a welcome bonus.
3. Enter your email.
4. Create a password.
5. Confirm you are 18 years old, and accept CasinoLab’s Terms & Conditions and Privacy Notice.
6. Click “Next Step.”
7. Enter the following information:
   • First and last name
   • Date of birth and gender
   • Country and currency
   • Phone number and address
8. Click “Create Account.”

CasinoLab payment methods

A decent number of the most popular payment methods used in Canada are accepted at CasinoLab. That said, we find it very odd that players can deposit with Mastercard, but not Visa, and can withdraw with Visa, but not Mastercard. That is a fairly inconvenient setup.

CasinoLab accepts these payment methods in Canada:

Cryptocurrencies available at CasinoLab

Some of the top cryptocurrencies used in Canada are accepted in CasinoLab. Crypto has a higher withdrawal maximum than other payment options, and it is generally processed much more quickly. These are the cryptocurrencies accepted in CasinoLab:

Games you can play at CasinoLab

It’s a loaded roster of quality games at CasinoLab. The casino has pretty much everything players could be looking for in a game library. Our CasinoLab review turns to the casino’s colourful slots selection, impressive live casino, and the tournament-play available in Canada.

Recommended slots you can play at CasinoLab

CasinoLab is packed with slots from popular providers, like Play’N Go and Evolution, but is rounded out nicely by games from lesser-known providers, like Zitro and Stormcraft Studios. “Megaways,” “Instant games,” and “Bonus Buys” are some helpful game categories when searching the large library. We recommend trying these slots at CasinoLab:

• Arena of Gold
• Lucky Cloverland
• Wanted: Dead or a Wild
• Shamrock Holmes Megaways
• Tiki Bee Bar

Exquisite live dealer tables available at CasinoLab

We counted more than 250 different variants of blackjack games in CasinoLand’s live casino. That’s an indication of how large this live casino really is: huge. Roulette, dragon tiger, poker, sic bo, and baccarat are all here in numerous forms.

Game shows you can play in CasinoLab

With over 30 game shows in its lineup, players who enjoy the genre will be well-taken care of in CasinoLab as well. Titles like Crazy Time, Gonzo’s Treasure Map, and Monopoly Live headline the roster.

Popular game providers CasinoLab works with

Over 80 game providers are responsible for the large library of casino games available in CasinoLab. All-4-1 Studios, Betsoft, Gameburger Studios, Spinomenal, Fazi, Endorphina, and Spribe are a small selection of some of the providers CasinoLab is partnered with.

Time to collect your winnings? Here’s how to withdraw your money from CasinoLab

Before withdrawing your winnings, you will need to verify your identity with CasinoLab. This is a simple process to complete with the casino, and, once you do, withdrawals are a thing of ease.

Documents and information required for identity verification in CasinoLab

To verify your identity with CasinoLab, players need only to upload verification documents to their account. These documents are processed within 3 business days by the casino, and consist of copies of the following:

• ID card, passport, or driver’s license
• Proof of address (recent utility bill, bank statement, phone bill)
• CasinoLab may request additional documents to complete the verification process.

Step-by-step guide on how to withdraw from CasinoLab

1. Click on your account button in the top right.
2. Click “Cashier.”
3. Click “Withdraw.”
4. Select the payment method.
5. Enter the withdrawal amount.
6. Click “Withdraw”
7. Complete any necessary steps with the third-party payment provider.

CasinoLab’s customer support

We waited for a while before CasinoLab’s 24-7 live chat responded to our question. Once there though, the support was ok: not able to answer everything, but the effort to help was certainly there. They did tell us to email the support team for more complete responses, which we did, but we did not get a response in time to publish this review. CasinoLab has an entire Help Centre with a well-organized FAQ page that is dense with questions, but has a lot of repeated questions in different sections that makes the page look bulkier than it actually is.

The overall play experience in CasinoLab

CasinoLab is honestly one of the best-looking casinos we’ve seen. It’s simply slick. Pages were a tad slow to load every so often because the pages have so many moving graphics, but CasinoLab is one gorgeously-designed casino. Navigation is incredibly intuitive. The pearl backdrop with light blue highlights is both gentle on the eyes and sparkling at the same time. Game categories are well-defined and useful for searching games. The casino makes you want to hang around and explore. Just top-tier stuff here from CasinoLab.

CasinoLab mobile experience

We’re not quite as crazy about the mobile version of CasinoLab as we are on the desktop, but not because the website isn’t optimized – it certainly is – rather, because the sparkling look doesn’t quite transfer to the mobile as well as we’d like. It still looks good, just not as good as the desktop. What’s important though is that it operates on mobile devices, and CasinoLab definitely does – and quite well too.

Responsible gambling in CasinoLab

The responsible gambling page at CasinoLab is fine. The page includes some good information, including self-assessment questions and links to help organizations, like Gambling Therapy, and third-party tools, like Netnanny. CasinoLab offers players who need to self-exclude the option to do so by contacting support. It has no other tools though; no limits on deposits, wagers, session lengths, or anything of the like. We think these sorts of tools are important to include.

Sparkling and shining library of casino games

CasinoLab is a great-looking casino with an easy-to-use interface. Games sparkle and shine in this casino. Its library is also a big one, full of quality slots and numerous games worth digging into. The live casino matches the quantity and quality of the rest of the library, and complements it perfectly, especially with the cashback bonus available to players.

The welcome bonus here is good, the weekly reload bonuses are also generous, but the VIP program, especially in the upper levels, is where players can find extra value CasinoLab, and a lot of it.

CasnioLab accepts a good number of payment methods, including a number of cryptocurrencies. We did find it odd that Visa and Mastercard can only do the opposite of each other, when it came to depositing and withdrawing. That is hardly the worst thing about CasinoLab though, which, if pressed, we might argue is the 24-7 live chat that is available to help, but seems to know very little, and takes its time finding out only portions of the very basic information you were trying to uncover.

We really love the look, feel, and games in this casino, so our CasinoLab review concludes with an 88/100 final grade.

Other casinos to play at if you like CasinoLab

We are particularly fond of these casinos in Canada, if you are looking for something similar to CasinoLab:

• Nine Casino
• TonyBet
• LeoVegas
• Shotz
• Lucky Days

Author

Taylor

Team Lead

Taylor has worked in the iGaming industry for over 6 years as a writer and manager, predominantly in the North American markets.