Players can enjoy a sweet and simple experience at Casino Universe as this casino focuses on games and player well-being.
General terms are clear and fair at Casino Universe.
Casino Universe is really easy to get around and is mobile-friendly.
Email and live chat are available at Casino Universe, but live chat isn’t available at the weekend.
Summary
Most popular slots at Casino Universe
Details
Game Offerings
Game Types
Blackjack 
Baccarat 
Roulette 
Live Casino
Slots
Poker
Game Shows Providers
NetEnt
Play’n GO
Yggdrasil
Reel Kingdom
Pragmatic Play
Red Tiger
Payment
Payment options
Bank Transfer 
iDebit
Interac
Maestro 
MasterCard 
Neosurf
Neteller 
PaySafeCard
Payz
Skrill 
Trustly 
VISA
Deposit
Withdrawal
Customer Service
Live chat
Casino Universe Review
Looking for all the current details on Casino Universe? Our casino review has it all. Here’s what we’ve included:
- Casino Universe safety and licences
- Bonus offers
- Opening new account
- Payment methods
- Game selection
- Making a withdrawal
- Customer support
- Overall play experience
- Responsible Gambling
Casino Universe Licensing, Safety, and Trustworthiness
How do you know if a casino is a secure place? We start with the licensing by which the casino is regulated.
Casino Universe Licences
Casino Universe is licensed by the Malta Gaming Authority, a recognized gaming licence in Canada. This means the casino maintains its licensing by following the necessary regulations to protect players.
What makes Casino Universe safe
A few other points that also contribute to Casino Universe being a secure entertainment space are:
- SSL encryption
- PGP protocol
- Terms are clear
- Reliable payment methods are available
- Good responsible gambling features
| Happy so far |
|---|
| A casino isn’t just a trustworthy space because of its licensing, so we’re glad to see that Casino Universe has taken some additional steps to make players feel secure. |
Welcome Offers and Promos — Grab a Bonus at Casino Universe
We all love a welcome bonus and any other promotions we can get our hands on! Casino Universe currently offers these for its Canadian players.
Casino Universe New Player Bonus
Newly registered players can enjoy a 100% bonus up to $2,000 + 100 FS! Players simply need to make their first deposit and use the code UNIVERSE to claim. Here are the terms:
- The maximum bonus amount is $2,000.
- The maximum bet is $10.
- Only slots can be played with the bonus.
- The minimum deposit is $20.
- The wagering requirement for the bonus is 45x.
- The 100 FS are to be played on Demi Gods.
- Winnings from FS don’t need to be wagered.
- The bonus must be wagered within 48 hours.
Casino Universe Cashback Bonus
At Casino Universe, you can get up to 20% cashback every week! This is an automatic weekly bonus – sounds good, right? Here’s what you need to know:
- The minimum cashback amount is $10.
- Cashback needs to be claimed within 24 hours after being credited.
- To get 20% cashback, you need to reach level 6 in the VIP program.
- All other levels are entitled to 10% cashback.
- There is no wagering in cashback.
- Cashback is credited every Monday after 00:00 UTC.
- If not claimed in 24 hours, the cashback is forfeited.
- Only losses on slots count towards the cashback.
- Cashback is only calculated on deposits without a bonus.
Casino Universe Promotions and Tournaments
If there are any new promotions or tournaments that you need to know about, Casino Universe will let you know via email. The promotions change frequently, so you never know what you’ll get! Tournaments are sometimes announced on the casino website but also come via email.
Casino Universe VIP program
Casino Universe has a great VIP program that players are automatically part of upon registration. Its VIP program is made up of six levels. To move up through levels, players need to collect points by placing bets — every $50 wagered equals one planet point. To get to each level, a specific number of points is required.
Here are the benefits of each level: deposit bonuses of completed levels, extra free spins, faster withdrawals, a special birthday offer, and a VIP manager. Then, there are the specific benefits for each level:
| 💎 VIP Level | |
|---|---|
| Comet | 200 FS on Book of Dead |
| Pluto | 100% bonus up to $500 |
| Neptune | 500 FS on Twin Spin |
| Venus | 100% bonus up to $1000 |
| Mercury | 1000 FS on Starburst |
| Sun | 20% cashback everyday |
| Small but mighty bonuses |
|---|
| Casino Universe has a good welcome offer, and the regular cashback is great, too! We also love a VIP program with benefits! Extra FS and bonuses? Say no more. It can take a while to gain points to move from one level to the next – the first level, for example, needs 3000 points to join. |
Register Your New Account With Casino Universe
These are the steps you need to take to register an account with Casino Universe:
- Click ‘Sign Up’.
- Enter your email, a password, and make sure the currency and country are correct.
- You’ll be asked to provide these details: D.O.B., full name, address, and telephone number.
- You’ll receive an email with a confirmation link, which you’ll need to click to activate your account.
Documents and information to share with Casino Universe
Casino Universe can request specific documents to verify your account as part of Anti-Money Laundering (AML) procedures. This includes:
- Identification documents
- Proof of address
- Source of funds or wealth
| Simple procedure |
|---|
| Registration is quick and easy, which allows you to get to playing as soon as possible! |
Casino Universe Payment Methods
Casino Universe offers many great payment methods that most Canadians will recognize. The casino also has a high withdrawal limit, which high-rollers will love! Currently, Casino Universe doesn’t offer any form of cryptocurrency as a payment method.
| Payment Method | Min Deposit | Max Withdrawal | Average Deposit Time | Average Withdrawal Time |
|---|---|---|---|---|
| Visa | $25 | $4000 | Instant | 1—3 days |
| Master Card | $25 | $4000 | Instant | 1—3 days |
| Maestro | $25 | N/A | Instant | N/A |
| Trustly | $25 | N/A | Instant | N/A |
| Neteller | $10 | $4000 | Instant | Instant |
| Skrill | $10 | $4000 | Instant | Instant |
| PaySafeCard | $20 | N/A | Instant | N/A |
| Bank Transfer | $10 | $4000 | Instant | N/A |
| Payz | $10 | $4000 | Instant | Instant |
| Neosurf | $10 | $4000 | Instant | Instant |
| Rapid Transfer | $10 | N/A | Instant | N/A |
| giropay | $10 | N/A | Instant | N/A |
| iDebit | $10 | $6000 | Instant | Instant |
| Interac | $10 | $4000 | Instant | Instant |
| Interac e-transfer | $10 | N/A | Instant | N/A |
| Instadebit | N/A | $4000 | N/A | Instant |
| A universe of payment methods |
|---|
| This is a great list of payment methods! We’re surprised that crypto isn’t available at all, but it is something that can be added in the future. |
Games at Casino Universe
Curious about what kind of games the team at Casino Universe has curated for you? There are hundreds of games available, and so many different kinds that you’ll definitely find at least one that interests you.
Recommended slots at Casino Universe
Casino Universe has plenty of unique slots, as well as some of your classic favorites. The casino even has a whole tab dedicated to the Book Of Universe. There are also some special branded slots, like Peaky Blinders and Dr Jekyll & Mr. Hyde. A few recommendations for you:
- Sugar Rush
- Wolf Gold
- Gates of Olympus
Live Dealer tables available in Casino Universe
Head over to the Live Casino tab to see what Casino Universe has in store for you. Choose from Roulette, Blackjack, Baccarat, or Poker! Here are a few live games to get you started:
- Speed Roulette
- Prive Lounge Blackjack
- Oasis Poker
👉 If you prefer to play table games without the live element, Casino Universe has introduced an easy-access Table Games tab, where you’ll find what you’re looking for.
Game Shows in Casino Universe
Casino Universe has a few game shows available, like Mega Wheel, Money Drop Live, and Boom City! You’ll find these in the live casino section.
Jackpot Games in Casino Universe
Casino Universe also has a dedicated jackpot section! Fancy trying your hand at winning big? Here are our recommendations:
- Age of the Gods
- Frost Queen Jackpots
Popular Game Providers Casino Universe works with
Casino Universe currently works with 26 providers! Don’t let this number fool you, though; this casino’s game library has a great variety of games thanks to some great names in the industry. Pragmatic Play Live and Playtech are responsible for the live casino section. Other providers include BGaming, Yggdrasil, and BetSoft.
| Great show of games |
|---|
| Casino Universe has a fun choice of games, some of them being really popular classics and some others are lesser known but really still innovative. |
Ready to Withdraw Your Winnings from Casino Universe?
Making a withdrawal couldn’t be simpler. Here’s how you do it.
How to withdraw from Casino Universe
- Once you’re logged into your account, head over to your account balance.
- Select cashout.
- Select the payment method you want to use.
- Input the amount you want to withdraw and any payment details.
- Review everything and confirm!
Other important information to know when withdrawing
The minimum withdrawal amount is $50, but always check that your payment method doesn’t have its own limit. Any deposit has to be wagered at least once before making a withdrawal. You may be asked to submit the necessary documents for verification when you’ve requested a withdrawal, especially if the amount you want to withdraw is quite high. If you do not provide the documents for verification, your account can be closed and your winnings confiscated.
| Easy withdrawals |
|---|
| Withdrawals here are standard and its never a bad thing to see a KYC policy in place. |
Casino Universe’s Customer Support
If you need assistance, Casino Universe’s customer support team is happy to help. The email service is available 24/7; however, the live chat is only available from Monday to Friday. If you are stuck, the casino’s Bonus Terms and Terms and Conditions pages are detailed and explain things clearly and effectively. The casino also has a good FAQ section that might fill in any blanks for you.
| Contact | Average Answer Time | |
|---|---|---|
| [email protected] | 24+ hours | |
| Live Chat | Monday to Friday via the widget | < 2 mins |
| Standard customer support features |
|---|
| It’s always great when a casino uses a live chat widget, as this is the fastest way to get in touch. We wish Casino Universe would make its live chat more available by opening it up at the weekends. Overall, however, the agents were quick and helpful. |
The Overall Play Experience at Casino Universe
Casino Universe has a great look. It leans into its space theme by having plenty of high-quality, vibrant graphics that depict various casino symbols in space, such as card symbols, a roulette wheel, and others. There’s also an astronaut and a little alien on the scene. It’s playful and dynamic, plus it’s paired with a great UX.
Casino Universe mobile experience
The casino doesn’t currently have an app, but don’t let that stop you from taking your games on the go! The casino works great in a mobile browser. The sweet illustrations have been lost, leaving much room for the games.
| A solid performance |
|---|
| From a looks and UX point of view, Casino Universe is doing a great job! It looks good and the developers have clearly made sure players can get around quickly |
Responsible Gambling in Casino Universe
Players can set limits on their deposits, losses, wagers, and sessions through the ‘Personal Limits’ section. If players need a break, there’s a Cooling-Off Limit for a definite period of time, preventing them from making deposits and excluding them from promotional offers. Self-exclusion is also available to disable the account for a definite or indefinite amount of time. The casino also sends players a Reality Check every hour while in-game to remind them how much has been spent.
| Casino Universe takes RG seriously |
|---|
| Casino Universe offers a great selection of responsible gambling, which gives players the necessary means to feel in control and play responsibly. |
Time for an Astronomical Experience
Casino Universe brings players a strong gaming experience. The casino offers them a great welcome bonus, regular cashback, an exciting VIP program, and lots of games to enjoy. The RG section is also pretty strong— a big selling point. It’s a shame that the live chat isn’t available on the weekends, as many players will use the casino on the weekend and might need help.