Betway is a well-established casino that has been online for almost 20 years (2006).
50x wagering requirements are slightly high for the market, but not the worst we have seen.
The site offers sports betting as well as a huge variety of casino games. There is no VIP program or mobile app yet.
Live chat and a detailed FAQ section are available to those looking for help. There is no phone support or email.
Summary
Details
Game Offerings
Game Types
Payment
Payment options
Deposit
Withdrawal
Customer Service
Live chat
Betway Review
Betway Licensing, Safety and Trustworthiness
Betway Casino has a long history behind it, having been established in 2006. It’s based in Malta and primarily for the European market. It’s available in many other places, too, like Canada.
Licencing
Betway is licensed by the UK Gambling Commission and the Malta Gaming Authority for other locations. Those familiar with the casino industry will know that these are two of the strictest regulators.
Combined with more than 14 years in the industry, Betway is as safe as it gets.
Why is Betway Casino safe?
For those worried about fund security, you can use several prepaid and e-wallet options. Betway employs a data protection officer to ensure data is safely stored. There’s also an email for contacting them directly.
Fairness of games
With the games being supplied by developers like Microgaming, Pragmatic Play and Evolution Gaming, there’s little concern about slots or other titles being rigged. You can always read up more on the privacy policy page for how data is collected and stored.
Betway Casino is completely legitimate and safe
Everything we found about Betway Casino is extremely reassuring. It’s always a good sign when a casino has been around for many years.
A license from the UK Gambling Commission and Malta Gaming Authority should also put any worries to ease.
All of the game providers are well-known and licensed themselves. So, overall, Betway Casino is safe from every perspective.
How I tested Betway Casino
There are numerous important factors to consider when reviewing an online casino. You can find some of our main steps in the list below.
- Bonus and offers analysis
The size of the bonus offer, minimum deposit and any restrictions are the important terms here.
- How easy it is to open a new account
Opening an account shouldn’t take more than a few minutes and should be a straightforward process.
- Things you need to know about their deposit methods
We summarise all the deposit methods, check out the minimum deposit and find out if there’s anything else that important for you to know.
- What their game selection looks like
We consider the slots, table games, live casino and game show selection and whether there’s enough variety.
- The play experience
The play experience at a casino is based on how enjoyable and fun the games are to play.
- How withdrawing works
We check the withdrawal process ourselves and list all the steps needed to withdraw.
- What do you do if you run into issues
Finally, we look into the customer support at the casino, what contact options there are, wait times, and how detailed their FAQ is.
Welcome Offers and Promos – Grab a Bonus at Betway Casino
There’s a great welcome bonus waiting for new players at Betway. You’ll get a 100% match bonus up to $1,800 split up between your first four deposits.
To qualify for the bonus, you have to deposit a minimum of $10 each time. The wagering requirements for the welcome bonus are also 60x.
You can choose which bonus you wish to claim as you register your account. In the end, there’s an option to opt-in for the casino bonus, live casino bonus or sports bonus. Select one, and when you make your first deposit, it’ll be credited to your account.
Promotions and tournaments
Betway is a little bit light on recurring promotions and tournaments. There’s a roulette promotion called “lucky number,” where if the wheel lands on a specific number, you’ll receive $50 in bonus funds.
This is only valid Monday to Thursday. You can also join the slots reward club for a one-time bonus of 200 free spins.
VIP program
Betway doesn’t have a true VIP program with tiers. Instead, there’s a rewards program in place. Unfortunately, though, the rewards program is mismatched as it rewards slot players with free bets on sports rather than slot/casino bonuses.
Betway Casino offers a great welcome bonus but is lacking in other promotions
First off, the welcome bonus is an excellent value of up to $1,800. The minimum deposit needed to claim the bonus is also low. The wagering requirements, on the other hand, are definitely on the higher end at 60x.
Once the welcome bonus runs out, there’s not much else to look forward to. Betway doesn’t have a weekly reload, cashback or tournaments for Canadians.
You can get $5 in free bets for sports if you wager $50 on slots in a week. However, if you don’t particularly care for sports betting, it’s not much.
Register a New Account With Betway Casino
Let’s go over all the steps to register an account. It’s pretty quick, and like most casinos, it’s split into three main sections.
Step 1: Click on the blue register button on the top right.
Step 2: Start with entering your name and date of birth.
Step 3: In the next section, you’ll need to provide your email and choose a username and password.
Step 4: For the final section, you’ll be asked for your contact details.
Step 5: Enter your address and mobile number.
Step 6: This is also the place where you choose which welcome bonus you want to claim. You can pick the casino bonus, live casino, sports bonus or others.
Step 7: Check off that you agree to the terms and you’re all set.
After registration, there’ll be a pop-up window where you can deposit, although you can ignore it for now.
Opening an account at Betway takes only a few minutes
The account registration process is well organized and should be easy for anyone to complete. What’s really neat is you don’t even need to put in your full address and postal code but can select from a list when you start typing.
Don’t miss your chance to select the welcome bonus as this is where you claim it. Also, keep in mind you can set deposit limits for a daily, weekly or monthly period during the account registration.
Our verdict:
Opening an account at Betway is quick and easy.
Betway Casino Payment Methods
Betway Casino has nine main payment methods for Canadian players. While other regions may have other payment methods listed, these aren’t necessarily available here. The minimum deposit is $10.
Payment Method | Type | Average Deposit Time | Average Withdrawal Time |
---|---|---|---|
Visa | Credit / Debit Card | 10 Minutes | 2 Days |
Mastercard | Credit / Debit Card | 10 Minutes | 2 Days |
Interac | e-transfer | Instant | Instant |
MuchBetter | Bank Transfer | Instant | Instant |
iDebit | e-transfer | Instant | – |
paysafecard | Prepaid card | Instant | – |
ecoPayz | e-wallet | Instant | Instant |
Neosurf | Prepaid voucher | Instant | – |
Flexepin | Prepaid voucher | Instant | – |
Betway Casino has enough payment methods for most players
Betway has payment options from across all the major categories. The prepaid options like Neosuf and Paysafecard are the dominant ones, though. The low minimum deposit is also quite favourable.
Games you can play at Betway Casino
Betway has a sizable selection of various casino games. Whether you enjoy slots, table games or live dealers, you’ll find it all here.
Exclusive titles and branded tables
Betway has both exclusive and branded tables, via its Betway.TV brand in the live section. You’ll also find a variety of well-known branded games throughout the other sections.
Slots Selection
You can sort games from featured, new or jackpot. Betway has a decent selection, but it’s far from what we’ve seen at many other casinos. Some of the top slot games right now are:
- 9 Masks of Fire
- Immortal Romance
- Poseidon Ancient Fortunes Megaways
- Leprechaun Links
- Western Gold
- Queen of Alexandria
Table games
Betway has several classic table games with numerous variations of each. You’ll find roulette, blackjack, baccarat, and poker. There’s also Sic Bo (a dice game) and Dragon Tiger. Overall the selection is pretty decent here.
Live casino
The live casino is separated into quite a few categories, which include roulette, game shows, blackjack, baccarat, lottery, dice games and poker. The selection is excellent, with over 80 games to enjoy.
Game shows
There are over 20 game shows to choose from, making it one of the biggest selections we’ve seen. You can enjoy games like Gonzo’s Treasure Hunt, Dream Catcher, Cash or Crash, Mega Ball Live, and many more.
Game Providers
Slots Providers
Betway is primarily a Microgaming casino. Most slots are made either by Microgaming or a partner studio.
Live casino providers
Live casino games are mainly from Evolution Gaming, Authentic Gaming and Pragmatic Play.
Lottery Providers
The lottery games that are available are from Betgames.TV and Evolution Gaming.
Betway Casino has a well-rounded selection of games
It’s interesting to find a casino where all the categories of games are fairly well-stocked. For example, we often find casinos where there are many slots but the table games or the live casino is neglected.
Time to Collect Your Winnings? Here’s How to Withdraw Your Money from Betway Casino
Withdrawing from Betway is a pretty simple process, but we’ll still summarize the steps you need below. At the end of the section, we also cover some other important information regarding withdrawals.
Step by step guide on how to withdraw from Betway Casino
Step 1: First, log in to your Betway account.
Step 2: Click on the blue banking button on the top right.
Step 3: When the pop-up window opens, click on withdraw.
Step 4: Choose from one of the available withdrawal options.
Step 5: Next, enter how much you wish to withdraw and then you’re all set.
Other important information to know when withdrawing
The minimum withdrawal amount is only $10, which is about as low as you could expect. Remember that before you can withdraw any funds, you have to meet the wagering requirements if you chose to take the bonus.
You can learn more about withdrawing in the terms and conditions as well as the FAQ.
The withdrawal process at Betway is easy to carry out
Betway’s withdrawal process is simple to do, and they made it easy to find the relevant page. A low minimum withdrawal means that you can easily take out even small wins from the casino.
Withdrawals are also processed fairly quickly and shouldn’t take more than about two business days.
Customer Support
With Betway, live chat is the only way to contact the casino. There’s no phone contact or even email that we could find.
Contact: | Average Answer Time | |
---|---|---|
– | – | |
phone | – | – |
live chat | Available 24/7 on their website | 5 min |
Given that Betway is active in numerous markets, a variety of languages are supported. You can access support in English, French, German, Norwegian, Finnish, Danish, Spanish, Italian, Portuguese and Hindi.
The help centre is where you’ll find the FAQ and live chat option to contact customer support. You can find it by scrolling to the bottom of the site and clicking on help.
Besides the FAQ, you might be able to find answers and helpful information in a few other places. The terms and conditions page is always a good place to look, as well as the privacy policy and responsible gambling page, depending on what you’re looking for.
The customer support could be improved in many ways
The only way to contact the casino is through live chat; there’s no email or phone number you can call. You’d think accessing live chat would be as simple as clicking a button on the screen, but it’s not.
Instead, you have to go to the help centre first and access the FAQ. From there, you’ll be asked if the answer was helpful.
Then you have to select no to be able to contact them. It’s a bit of a process, and it can be complicated to figure out at first.
Responsible Gambling
You can access the responsible gambling section by scrolling down to the bottom of the screen. You’ll get a pop-up window rather than being taken to a new page.
Overall the initial page is pretty small but details some of the tools you can use, such as deposit limits, session reminders, self-exclusion and account closure.
Betway offers several RG tools for players
You’ll find a number of RG tools that you can employ to keep gambling from getting out of control. Rember that during your account registration, you’ll also be asked if you want to set deposit limits.
At the bottom of the window, you can click on learn more to be taken to a new section. Here, you’ll find the self-questionnaire and more links to other resources.
Conclusion
Overall, Betway is a good online casino and especially great for those who enjoy sports betting as well.
A low minimum deposit and withdrawal of $10 is a positive aspect. This casino also has a wider selection of table games and live dealers than most.
The slots selection and quality are decent, but many big-name providers aren’t available.